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Live Webinar

60-minute live streaming program
  • February 2
  • 1:00 - 2:00 pm EST

Also available as:

OnDemand Course

Communicating With Consistency and Accuracy

February 2

Understand key styles of communication and the factors affecting them.

The single most critical resource your organization can leverage and the thing most employees claim their employers FAIL at is ... COMMUNICATING! Why is such a simple yet tremendously effective tool NOT being leveraged most effectively by organizations to increase revenues, reduce cost, improve operations, and decrease response times? This topic will highlight the many benefits of and strategies to achieve optimally effective best practices in writing, presenting, and nonverbal communications.

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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

The Purpose of Communication

Results of Poor Communication

Communication Strategies

Define Your Objectives

Communication Styles

Process Versus Product

Conducting Research

Getting Started

Writing

Presenting

Nonverbal Communication

The Other Stuff

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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on December 21, 2018.

Call 1-866-352-9540 for further credit information.

Live Webinar Registration

No credit available.

Who should attend?

This live webinar is designed for customer service managers and representatives, account managers, credit and billing managers and representatives, receptionists, technical and support managers, representatives, and operations managers.

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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Ethan L. Chazin, M.B.A.

Ethan L. Chazin, M.B.A.

The Chazin Group LLC

  • Partner in the office of The Chazin Group LLC
  • Practice emphasizes all aspects of business growth coaching
  • Conducts regular seminars and workshops on numerous areas related to leadership, sales effectiveness, culture transformation, diversity and belonging, and employee empowerment
  • Author of several publications related to the areas of career exploration and culture transformation
  • Membership information: Goldman Sachs 10,000 small businesses coach, Kauffman Foundation FastTrac Growth coach certification
  • M.B.A. degree in marketing, George Washington University
  • Can be contacted at 917-239-5571, [email protected] or https://www.thechazingroup.com
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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
  • OnDemand Webinars
  • MP3 Downloads
  • Course Manuals
  • Audio Recordings*
  • Executive Reports
  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
  • Members Only Newsletter
  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

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$699/year

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Product ID: 407812
Published 2018, 2021
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