Make sure your debt collection practices are compliant with the FDCPA.
Gain important knowledge and learn up-to-date information regarding the interplay between the Fair Debt Collection Practices Act, the Telephone Consumer Protection Act and the use of new technology in contacting debtors. We will cover the use of voicemails, caller ID, emails, text messages and faxes, and discuss recent case law addressing the application of this technology to the debt collection industry. Learn how the statute is being interpreted and applied by the courts to the new technology available to the industry.
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Why Lorman?
Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Fair Debt Collections Practices Act (FDCPA) - Overview
- Important Elements
- Violation Notice
- MiniMiranda Warning
- Jurisdictional Considerations
- Ceasing Communications
- Debt Contract
- Telephone and Written Contract With Debtor
- Fair Credit Extension Uniformity Act
Telephonic Communication - Telephone Consumer Protection Act
- Application to Debt Collection
- Express Consent
- Damages of Statute of Limitation
- Willfully or Knowingly
- Communicating via Cell Phone
- Auto-Dialers
- Frequency of Calls
- Potential Violations
- Case Law
- Voicemail
- Inherent Tension
- Conflicting Sections of FDCPA on Voicemails
- Past Practice
- Changing Practice
- Case Law
- Caller ID
Electronic Communication
- Text Messages
Social Media
- Issues and Case Law
- Facebook®
- Linkedin® and Twitter®
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Why Lorman?
Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on February 12, 2019.
Call 1-866-352-9540 for further credit information.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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Why Lorman?
Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Nicholas D. Krawec, Esq.
Bernstein-Burkley, P.C.
- Partner with Bernstein-Burkley, P.C.
- Practices in the areas of commercial litigation, collection law and creditors’ rights
- Has written and spoken on many topics related to his areas of expertise
- Listed as a Pennsylvania Super Lawyer, in the field of creditors’ rights since 2008, by Philadelphia magazine
- Certified by the American Board of Certification as a creditors’ rights specialist
- J.D. degree, Duquesne University; B.A. degree, cum laude, University of Pittsburgh
Raymond P. Wendolowski Jr., Esq.
Bernstein-Burkley, P.C.
- Partner-in-charge of the creditors’ rights group at Bernstein-Burkley, P.C.
- Practice focuses primarily on commercial collection litigation
- Conducts regular seminars, live webinars and workshops on creditors’ rights
- While earning his J. D. degree at the University of Pittsburgh School of Law, he completed a legal intern externship at the City of Pittsburgh Zoning Board of Adjustment
- Member of the CLLA, Pennsylvania Bar Association and the Allegheny County Bar Association
- Can be contacted at 412-456-8119 or [email protected]
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Why Lorman?
Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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