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Live Webinar

60-minute live streaming program
  • October 9
  • 1:00 - 2:00 pm EST

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OnDemand Webinar
Audio & Reference Manual

Email Collections: Do's and Don'ts

October 9

Learn the do’s and don’ts of using emails in collections.

Many collection attorneys fail to monitor and regulate the use of email in their practice. This program will help identity the laws that regulate emails in collections. It will give examples of emails do’s and don’t’s. The material will also explain how email will increase collections for both retail and commercial collections.

Learning Objectives

  • You will be able to define how to use email effectively in collection.
  • You will be able to describe the difference between use of email in retail and commercial cases.
  • You will be able to explain why email should be tracked and monitored.
  • You will be able to identify how new laws could affect use of email in collections.

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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Can Email Be Used in Collections Effectively?
  • Retail Collections
  • Commercial Collections
How Laws Affect Using Email in Collections?
  • Fair Debt Collection Practices Act
  • CFPB Proposed Rules
Obtaining Email Addresses and Getting Approval to Send Email
  • How to Manage Email
  • Tracking Email
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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This course was last revised on December 8, 2016.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Live Webinar Registration

  • AIPB 1.0
     
  • This program is acceptable for 1.0 CPEC(s) towards the CB designation through the American Institute of Professional Bookkeepers (AIPB).
     
  • CPE 1.2 including Specialized Knowledge 1.2
     
  • Lorman Education Services is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: https://www.nasbaregistry.org/cpas/complaints. For more information regarding administrative policies such as complaint and refund, please contact our offices at 866-352-9539. CPE Credit: Maximum Credit Hours: 1.2 each session (based on a 50 minute credit hour). You must attend at least 50 minutes to obtain credit. Field of Study: Specialized Knowledge for 1.2 hours. Prerequisite: . Level of Knowledge: Intermediate. Teaching Method: Seminar/Lecture. Advance Preparation: None. Delivery Method: Group Internet Based. Please refer to the information in this brochure for outline, course content and objectives. Upon completion of this course, you will receive a certificate of attendance. Final approval of a course for CPE credit belongs with each state's regulatory board. Please note: In order to receive CPE credit for this course you MUST use the streaming audio option, as well as enable and complete the required progress checks.
     
  • Lorman Business Center, Inc. is a registered provider for CPA CPE through the State Education Department of New York, Sponsor number: 000640. The following course will carry the subject area of Specialized Knowledge and Applications for 1.0 hour.
     

Audio & Reference Manual

  • CBC 0.5
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Who should attend?

This live webinar is designed for credit and collection managers, presidents, vice presidents, directors, business owners and managers, branch managers, lending professionals, accountants and bookkeepers.

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Can't Attend?

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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Lynda L. Laing

Strauss Factor Laing & Lyons

  • Partner in the office of Strauss Factor Laing & Lyons
  • Practice emphasizes all aspects of creditor’s rights and bankruptcy
  • Conducts regular seminars and workshops on skip tracing and collections
  • Author of several publications related to the areas of skip tracing and collections
  • Achieved the highest rating with Martindale-Hubbell Law Directory
  • Member of the NARCA, RIBA and CLLA
  • Named Super Lawyer
  • J.D. degree, Case Western Reserve Law School; B.A. degree, Albion College
  • Can be contacted at 401-456-0700 or [email protected]
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Can't Attend?

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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
  • OnDemand Webinars
  • MP3 Downloads
  • Course Manuals
  • Audio Recordings*
  • Executive Reports
  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
  • Members Only Newsletter
  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 405853
Published 2016, 2019
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