Learn the do's and don'ts of using emails in collections.
Many collection attorneys fail to monitor and regulate the use of email in their practice. This program will help identity the laws that regulate emails in collections. It will give examples of emails do's and don't's. The material will also explain how email will increase collections for both retail and commercial collections.
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Why Lorman?
Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Can Email Be Used in Collections Effectively?
- Retail Collections
- Commercial Collections
How Laws Affect Using Email in Collections?
- Fair Debt Collection Practices Act
- CFPB Proposed Rules
Obtaining Email Addresses and Getting Approval to Send Email
- How to Manage Email
- Tracking Email
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Why Lorman?
Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Webinar
This course was last revised on October 9, 2019.
Call 1-866-352-9540 for further credit information.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
Audio & Reference Manual
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
MP3 Download
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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Why Lorman?
Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Lynda L. Laing
Strauss Factor Laing & Lyons
- Partner in the office of Strauss Factor Laing & Lyons
- Practice emphasizes all aspects of creditor’s rights and bankruptcy
- Conducts regular seminars and workshops on skip tracing and collections
- Author of several publications related to the areas of skip tracing and collections
- Achieved the highest rating with Martindale-Hubbell Law Directory
- Member of the NARCA, RIBA and CLLA
- Named Super Lawyer
- J.D. degree, Case Western Reserve Law School; B.A. degree, Albion College
- Can be contacted at 401-456-0700 or [email protected]
More Program Information
Why Lorman?
Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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