Learn the dos and don'ts of using emails in collections.
Many collection attorneys fail to monitor and regulate the use of email in their practice. This program will help identify the laws that regulate emails in collections. It will give examples of email do's and don't's. The material will also explain how an email will increase collections for both retail and commercial collections.
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Why Lorman?
Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Can Email Be Used in Collections Effectively?
- Retail Collections
- Commercial Collections
How Laws Affect Using Email in Collections
- Fair Debt Collection Practices Act
- CFPB Proposed Rules
Obtaining Email Addresses and Getting Approval to Send Email
- How to Manage Email
- Tracking Email
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Credit
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Why Lorman?
Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on February 9, 2022.
Call 1-866-352-9540 for further credit information.
- AIPB 1.0
- This program is acceptable for 1.0 CPEC(s) towards the CB designation through the American Institute of Professional Bookkeepers (AIPB).
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
MP3 Download
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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Why Lorman?
Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Lynda L. Laing
Strauss Factor Laing & Lyons
- Partner in the office of Strauss Factor Laing & Lyons
- Practice emphasizes all aspects of creditors’ rights and bankruptcy
- Conducts regular seminars and workshops on skip tracing and collections
- Author of several publications related to the areas of skip tracing and collections
- Achieved the highest rating in the Martindale-Hubbell Law Directory
- Member of the NARCA, RIBA, and CLLA
- Named Super Lawyer
- J.D. degree, Case Western Reserve Law School; B.A. degree, Albion College
- Can be contacted at 401-456-0700 or [email protected]
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Why Lorman?
Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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