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Live Webinar

90-minute live streaming program
  • December 8
  • 1:00 - 2:30 pm EST

Also available as:

OnDemand Course

Effective Collections: A Proactive Approach to Credit Management

December 8

Learn to take a proactive approach to making your collection process and policies more efficient.

This material will explore how collections are a sometimes overlooked but vital part of the overall credit risk management process. In many companies, the credit function is a separate person or team focused on credit risk evaluation, setting and updating credit limits, and resolving customer order holds. While credit normally reports to the same manager as collections, there is a tendency for them to operate in a parallel versus fully integrated manner.

Learning Objectives

  • You will be able to describe the dimensions of credit management.
  • You will be able to identify the role of collections in credit management.
  • You will be able to recognize proactive collections.
  • You will be able to discuss the alignment with Go to Market strategy.

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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

The Purpose of Credit Management
  • Objective
  • Alignment With Go to Market Strategy
  • The Dimensions of Credit Management
The Role of Collections in Credit Management
  • Controlling Exposure
  • Eyes and Ears
  • Communication Channel With Customers
Proactive Credit Management
  • Credit Alert Services
  • Proactive Credit Limit Updates
  • Proactive Collections
  • Security and Insurance
Collaboration in Credit Management
  • Credit and Collection Roles
  • Order Hold
  • Payment Terms
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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on April 5, 2017.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Live Webinar Registration

  • CPE 1.8 including Business Management and Organization 1.8
     
  • Lorman Education Services is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: https://www.nasbaregistry.org/cpas/complaints. For more information regarding administrative policies such as complaint and refund, please contact our offices at 866-352-9539. CPE Credit: Maximum Credit Hours: 1.8 each session (based on a 50 minute credit hour). You must attend at least 50 minutes to obtain credit. Field of Study: Business Management and Organization for 1.8 hours. Prerequisite: basic knowledge of business financials. Level of Knowledge: Intermediate. Teaching Method: Seminar/Lecture. Advance Preparation: None. Delivery Method: Group Internet Based. Please refer to the information in this brochure for outline, course content and objectives. Upon completion of this course, you will receive a certificate of attendance. Final approval of a course for CPE credit belongs with each state's regulatory board. Please note: In order to receive CPE credit for this course you MUST use the streaming audio option, as well as enable and complete the required progress checks.
     

Who should attend?

This live webinar is designed for credit and collection managers, presidents, vice presidents, business owners and managers, accounting managers, accounts receivable professionals, lending professionals, controllers and accountants.

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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

John G. Salek

John G. Salek

Revenue Management Associates, LLC

  • President of Revenue Management Associates, LLC, a receivables and order to cash consultancy (www.optimizear.net)
  • Highly experienced financial professional with proven performance in the order to cash process, including order and contract processing, billing, dispute management, credit control, collections and cash application
  • Worked in a broad range of industries with more than 250 clients, including IBM, GE, Hewlett-Packard, Cardinal Health, Thomson Reuters, Starbucks, Honeywell and EMC
  • 32 years of consulting experience including a variety of engagements that have generated more than $800 million of increased cash flow, improved productivity and enhanced customer service
  • Author of Accounts Receivable Management Best Practices, published by John Wiley & Sons
  • Member of advisory board of The Accounts Receivable Network (TARN) and the IOFM
  • M.B.A. degree in finance, The Amos Tuck School of Business Administration at Dartmouth College; B.S. degree, University of Connecticut
  • Can be contacted at 203-231-8138 or [email protected]
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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
  • OnDemand Webinars
  • MP3 Downloads
  • Course Manuals
  • Audio Recordings*
  • Executive Reports
  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
  • Members Only Newsletter
  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 407704
Published 2017, 2020
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