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Collection Trends That Will Impact Your Operations, Financial Services and Payments

Gain insight into collection trends that impact operations, financial services and electronic payments.

The Consumer Financial Protection Bureau now argues its own structure to be unconstitutional while at the same time continues to file enforcement actions against bad actors and engages in rulemaking efforts for debt collection and short term lending. This topic will identify the trending issues in collections focusing on recent developments and cases that impact operations, financial services and electronic payments. It will cover the most recent cases under the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, the Telephone Consumer Protection Act, the Electronic Funds Transfer Act and the E-Sign Act. Learn about the best practices for compliance in today's market to minimize risk and litigation.

Runtime: 59 minutes
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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Current State of the CFPB

  • Supreme Court to Review Its Structure - but Still Filing Enforcement Actions
  • Impact of the Proposed Debt Collection Rules
  • Status of the Payday Lending Rule

FDCPA - New Developments

  • Emailing the Initial Demand Notice
  • Itemizing a Debt

FCRA

  • Providing the Stand Alone Disclosure
  • Sending Proper Compliance Codes
  • CDIA Guidance

E-Sign and the Electronic Funds Transfer Act

  • Proving a Consumer Can Communicate in the Specific Medium (Email/Text)
  • Setting up Electronic Payments
  • Proposed Amendments to E-Sign

TCPA - What Is an ATDS Now

  • Marks v. Crunch Cases - Devices That Store Numbers to Be Called Whether or Not They Are Generated by a Random or Sequential Number Generator
  • Cases That Disagree - Requiring Random or Sequential Number Generation
  • Practices to Mitigate TCPA Risk

CCPA - Are You Exempt

  • Requirements of the Law
  • GLBA Exemption
  • Steps You Should Be Taking Now to Prepare
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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

MP3 Download

  • Arizona CLE 1.0
     
  • CA MCLE 1.0
     
  • CT CLE 1.0
     
  • HI CLE 1.0
     
  • ME CLE 1.0
     
  • MT CLE 1.0
     
  • NJ CLE 1.2
     
  • VT CLE 1.0
     
  • WA CLE 1.0
     
  • WV MCLE 1.2
     
The CLE Code is ONLY a requirement when applying for CLE Credit in California (for participatory credit), Kansas, New Jersey or New York. Other states do not need to supply the CLE Code to apply for CLE credit.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

OnDemand Course

This course was last revised on December 19, 2019.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Kelly Knepper-Stephens

Kelly Knepper-Stephens

TrueAccord

  • Vice President, Legal & Compliance, TrueAccord
  • Advises her company on all aspects of consumer financial protection law
  • Conducts regular seminars, presentations, and has a podcast TwoDEBTicated Attorneys
  • Serves on the board of directors for the Receivables Management Associates International and is an ACA certified instructor
  • J.D. degree, George Washington University School of Law
  • Can be contacted at [email protected] or 415-850-9585
Ethan G. Ostroff

Ethan G. Ostroff

Troutman Pepper Hamilton Sanders, LLP

  • Partner, Troutman Sanders LLP
  • Focuses on financial services litigation and consumer law compliance counseling
  • Conducts regular seminars, presentations, and webinars on topics related to the alphabet soup of consumer protection statutes
  • Represents companies and individuals in patent, trademark and other commercial matters
  • Serves on the board of directors for the Receivables Management Associates International and is an ACA certified instructor
  • J.D. degree, The American University School of Law
  • Can be contacted at [email protected] or 757-687-7541
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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
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  • MP3 Downloads
  • Course Manuals
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  • Executive Reports
  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
  • Members Only Newsletter
  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 405879
Published 2019
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