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Claims Management Techniques in Workers' Compensation Cases

Dealing with a workers' compensation claim is never easy - find out how to effectively work through a claim and avoid issues that can arise.

The aftermath of a workplace accident produces difficult and costly ramifications for management personnel in all business and industries. Many parties are involved in every aspect of a claim, including your insurance carrier or servicing agent and counsel, but each of them has to be dealt with in a very different manner. Learn how to successfully investigate an accident and use this information to communicate with these parties, as well as gain the necessary tools to effectively address the numerous and complex issues that arise after an on-the-job injury.

97 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Accident Investigation

  • What Constitutes Notice of Injury?
  • Documentation and Witness Preservation
  • Assessment of Allegations: Does This Make Sense?

Interaction With Insurance Carrier or Servicing Agent

  • What Information Does Your Claims Representative Need?
  • Who Is in Charge of the Case?
  • Appropriate and Inappropriate Input

Interaction With Counsel

  • Ethical Considerations: Communication With the Represented Employee
  • Communication With Defense Counsel: Whose Lawyer Is It?

Post-Injury Re-Employment

  • The Good - Mitigation of Loss
  • The Bad - Risks Inherent With Re-Employing the Injured Worker
  • The Ugly - Subsequent Accident and Employee Morale

Managing the Managers

  • Education and Training
  • Management Culture
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on December 15, 2015.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Zachary M. Rubinich

Zachary M. Rubinich

Rawle & Henderson LLP

  • Partner in the Philadelphia office of Rawle & Henderson LLP
  • Over twenty years of experience in the field of workers’ compensation
  • Defends and counsels a variety of businesses, insurers, and third-party administrators against workers’ compensation claims in Pennsylvania
  • Assists clients in identifying ways to control rising workers’ compensation costs without litigation
  • Certified as a Workers’ Compensation Law Specialist as authorized by the Supreme Court of Pennsylvania
  • J.D. degree, Widener University Commonwealth Law School; B.A. degree in political science and government, Lycoming College
Richard K. Tavani, Esq.

Richard K. Tavani, Esq.

Weber Gallagher Simpson Stapleton Fires & Newby LLP

  • Partner with Weber Gallagher Simpson Stapleton Fires & Newby LLP
  • Devotes his practice to the defense of workers’ compensation and general liability matters on behalf of insurance carriers, self-insured entities and third-party administrators
  • In 2006, he was named as a Certified Workers’ Compensation Law Attorney by the New Jersey Supreme Court
  • Solicitor for the Lindenwold Fire District 1, Voorhees Fire District and has also served as counsel to the Townships of Elk, Mantua and Winslow in New Jersey
  • Has given numerous presentations on topics related to his areas of expertise
  • Admitted to practice in the United States Supreme Court as well as Pennsylvania and New Jersey
  • Member of the New Jersey Bar Association and a Master of Bench of the Justice Coleman New Jersey Workers' Compensation Inn of Court
  • J.D. degree, Rutgers (Camden) School of Law; master’s of public policy degree, Rutgers (Camden) Graduate School; B.A. degree, Drew University
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman

All of your training, right here at Lorman.

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  • State Specific Credit Tracker
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Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 396868
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