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OnDemand Course

Negotiation Skill Building to Improve the Bank's Business Development Efforts

Gain a better understanding of the negotiation process in order to improve business development efforts.

Today's competitive environment requires the commercial lender to be able to negotiate in various, sometimes abstract situations, all at once. This topic will help you learn to ask for the business and actually close the deal, emphasize negotiation skill building, effective communications, telephone techniques, and the negotiation process in order to improve the bank's overall business development efforts. The related concepts of technical skill set and management styles will also be displayed and the information will cover the importance of the human side of negotiations including empathy, ego, and needs. Business development case studies, including role-playing exercises, will be presented in order to reinforce the concepts.

Runtime: 91 minutes
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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Negotiation Skill Building

Effective Communications

Telephone Techniques

The Negotiation Process

Improving the Bank's Business Development Efforts

Technical Skill Set and Management Styles

The Human Side of Negotiations

Business Development Case Studies and Role-Playing Exercises

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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on April 8, 2019.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

David L. Osburn, M.B.A., CCRA

David L. Osburn, M.B.A., CCRA

Osburn & Associates, LLC

  • Founder of Osburn & Associates, LLC
  • Contract CFO clients include medical practitioners, financial institutions, law firms, CPA firms, architects, real estate developers, and contractors
  • Extensive professional background of over 30 years encompasses 21 years as a business trainer/contract CFO and 16 years as a bank commercial lender including the position of vice president/senior banking officer
  • Banking credentials include loan underwriting, loan work-out, management, and business development
  • Has been an adjunct college professor for over 30 years including the College of Southern Nevada
  • Holds the professional designation of Certified Credit & Risk Analyst (CCRA) as granted by the National Association of Credit Management (NACM)
  • M.B.A. degree, Utah State University; B.S. degree in finance, Brigham Young University; graduate of the ABA National Commercial Lending School, University of Oklahoma
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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
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  • State Specific Credit Tracker
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* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 405324
Published 2019
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