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OnDemand Course

Negotiation Skill Building to Improve the Bank's Business Development Efforts

Gain a better understanding of the negotiation process in order to improve business development efforts.

Today's competitive environment requires the commercial lender to be able to negotiate in various, sometimes abstract situations, all at once. This topic will help you learn to ask for the business and actually close the deal, emphasize negotiation skill building, effective communications, telephone techniques, and the negotiation process in order to improve the bank's overall business development efforts. The related concepts of technical skill set and management styles will also be displayed and the information will cover the importance of the human side of negotiations including empathy, ego, and needs. Business development case studies, including role-playing exercises, will be presented in order to reinforce the concepts.

Runtime: 91 minutes
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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Negotiation Skill Building

Effective Communications

Telephone Techniques

The Negotiation Process

Improving the Bank's Business Development Efforts

Technical Skill Set and Management Styles

The Human Side of Negotiations

Business Development Case Studies and Role-Playing Exercises

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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on April 8, 2019.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

David L. Osburn, M.B.A., CCRA

David L. Osburn, M.B.A., CCRA

Osburn & Associates, LLC

  • Founder and managing member of Osburn & Associates, LLC
  • Practice emphasizes business training and contract CFO work
  • Conducts regular seminars, webinars, and keynote speeches covering banking, financing, credit, negotiation skills, marketing, management, and customized topics
  • National Association of Credit Management (NACM); Credential-Certified Credit & Risk Analyst (CCRA)
  • M.B.A. degree in finance and marketing; B.S. degree in finance; ABA National Commercial Lending School
  • Can be contacted at 702-655-1187, [email protected] or www.dlosburn.com
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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
  • OnDemand Webinars
  • MP3 Downloads
  • Course Manuals
  • Audio Recordings*
  • Executive Reports
  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
  • Members Only Newsletter
  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 405324
Published 2019
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Available in Multiple Formats

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