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ADA Accessibility in Banks: Guidelines and Requirements

Discover best practices to avoid litigation, or to defend a bank's compliance with the ADA should litigation commence or be threatened.

All banks can be places of public accommodation, and must comply with Title III of the Americans with Disabilities Act (ADA). The statute and implementing regulations are complex and technical, and not always clear as to what is required. Some important areas of the law have no governing regulations at all, so banks and other businesses must guess at what the law requires. Banks and other places of public accommodation face potential enforcement action by the Department of Justice, complaints from unhappy disabled customers, and lawsuits from claimants and their lawyers who file a high volume of lawsuits under Title III, including against banks. This topic helps professionals in legal, human resources, IT, and facilities, who are responsible for disabled access and compliance, understand how to evaluate and achieve compliance with Title III of the ADA, develop written policies, document a barrier removal plan for pre-ADA properties, stay current with the latest case law and legal developments, and meet the specific regulations that apply to banks and banking services. The material also explains best practices to avoid litigation, or to defend a bank's compliance with the ADA should litigation commence or be threatened. Preparedness can avoid or minimize legal and compliance costs, enhance customer and public relations, and assure legal access for disabled customers to bank property and services.

Runtime: 89 minutes
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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Overview of ADA Title III

  • External Access Issues (Parking, Path of Travel, Signage)
  • Internal Access Issues (Restrooms, Service Counters, Paperwork)
  • Review Key Regulations

ADA and Banking Services

  • Website Accessibility
  • Mobile Applications
  • Atm and Drive-Through Tellers

ADA Compliance

  • Audits
  • Policies
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More Program Information

Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on August 29, 2019.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 33 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Vanessa Patel

Vanessa Patel

Ogletree, Deakins, Nash, Smoak & Stewart, P.C.

  • Attorney with Ogletree, Deakins, Nash, Smoak & Stewart, P.C.
  • Litigator and counselor
  • Regularly litigates cases on behalf of employers of all sizes before federal and state courts and administrative agencies in a variety of cases
  • Counsels employers and business executives through the complex maze of federal, state, and local laws regulating workplace behavior
  • J.D. degree; University of Tennessee College of Law
  • Can be contacted at [email protected] or 813-221-7440
Kevin D. Zwetsch, Esq.

Kevin D. Zwetsch, Esq.

Ogletree, Deakins, Nash, Smoak & Stewart, P.C.

  • Shareholder at Ogletree, Deakins, Nash, Smoak & Stewart, P.C.
  • Board certified specialist in employment and labor law, Florida Bar, Inaugural Class, 2001
  • Nearly thirty years of experience as a trial lawyer, counselor, and business advisor
  • J.D. degree, with high honors, University of Florida Levin College of Law; B.S. degree in industrial and labor relations, Cornell University
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Why Lorman?

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Product ID: 405689
Published 2019
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