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Live Webinar

90-minute live streaming program
  • August 29
  • 1:00 - 2:30 pm EST

ADA Accessibility in Banks: Guidelines and Requirements

August 29

Discover best practices to avoid litigation, or to defend a bank’s compliance with the ADA should litigation commence or be threatened.

All banks can be places of public accommodation, and must comply with Title III of the Americans with Disabilities Act (ADA). The statute and implementing regulations are complex and technical, and not always clear as to what is required. Some important areas of the law have no governing regulations at all, so banks and other businesses must guess at what the law requires. Banks and other places of public accommodation face potential enforcement action by the Department of Justice, complaints from unhappy disabled customers, and lawsuits from claimants and their lawyers who file a high volume of lawsuits under Title III, including against banks. This topic helps professionals in legal, human resources, IT, and facilities, who are responsible for disabled access and compliance, understand how to evaluate and achieve compliance with Title III of the ADA, develop written policies, document a barrier removal plan for pre-ADA properties, stay current with the latest case law and legal developments, and meet the specific regulations that apply to banks and banking services. The material also explains best practices to avoid litigation, or to defend a bank’s compliance with the ADA should litigation commence or be threatened. Preparedness can avoid or minimize legal and compliance costs, enhance customer and public relations, and assure legal access for disabled customers to bank property and services.

Learning Objectives

  • You will be able to define key ADA Title III compliance issues facing banks.
  • You will be able to describe best practices to address these issues to achieve compliance and up to date policies.
  • You will be able to discuss how to handle complaints from unhappy disabled customers.
  • You will be able to identify common ADA access issues and how to correct them before a compliance crisis occurs.

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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Overview of ADA Title III
  • External Access Issues (Parking, Path of Travel, Signage)
  • Internal Access Issues (Restrooms, Service Counters, Paperwork)
  • Review Key Regulations
ADA and Banking Services
  • Website Accessibility
  • Mobile Applications
  • Atm and Drive-Through Tellers
ADA Compliance
  • Audits
  • Policies
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More Program Information

Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

Live Webinar Registration

  • AL CLE 1.5
     
  • This course or a portion thereof has been approved by the Alabama State Mandatory Continuing Legal Education Commission for a maximum of 1.5 hours credit.
     
  • AR CLE 1.5
     
  • This course has been approved for 1.5 hours of CLE by the Arkansas CLE Board.
     
  • Arizona CLE 1.5
     
  • The State Bar of Arizona does not approve or accredit CLE activities for the Mandatory Continuing Legal Education requirement. This activity may qualify for up to 1.5 hours toward your annual CLE requirement for the State Bar of Arizona.
     
  • CA MCLE 1.5
     
  • Lorman Business Center, Inc. is a State Bar of California approved MCLE sponsor and this course qualifies for 1.5 CLE hours of participatory credit.
     
  • CT CLE 1.5
     
  • Neither the Connecticut Judicial Branch nor the Commission on Minimum Continuing Legal Education approve or accredit CLE providers or activities. This course has been approved for CLE credit in jurisdictions aside from CT and therefore it automatically meets the content and delivery requirements in Connecticut. Credit is based on a 60 minute credit hour and shall be awarded as follows: 1.5 CLE credit(s).
     
  • GA CLE 1.5
     
  • This program has been approved by the Georgia Commission on Continuing Lawyer Competency for 1.5 CLE hours.
     
  • HI CLE 1.5
     
  • This program was approved by the Hawaii State Board of Continuing Legal Education for 1.5 CLE credit hours.
     
  • IL CLE 1.5
     
  • This course was approved for a total of 1.5 hours of MCLE Credit by the Illinois MCLE Board.
     
  • ME CLE 1.5
     
  • This course has been approved by the State of Maine Board of Overseers of the Bar. Lawyers who complete this course shall receive 1.5 hours of CLE credit under M. Bar R. 12.
     
  • MS CLE 1.5
     
  • This program has been approved by the Mississippi Commission on Continuing Legal Education for a maximum of 1.5 credit hours.
     
  • MT CLE 1.5
     
  • This program has been approved by the Montana Commission of Continuing Legal Education for a total of 1.5 CLE credits.
     
  • NH MCLE 1.5
     
  • NH MCLE does not approve or accredit CLE activities for the NH Minimum CLE requirement. Lorman Education Services believes this course meets the requirement of NH Supreme Court Rule 53 and may qualify for CLE credit(s). Program Length: 90 Minutes.
     
  • NJ CLE 1.8
     
  • This program has been approved by the Board on Continuing Legal Education of the Supreme Court of New Jersey for 1.8 hours of total CLE credit.
     
  • NV CLE 1.5
     
  • This program has been approved by the Nevada Board of Continuing Legal Education for 1.5 CLE hours.
     
  • PA CLE 1.5
     
  • This Distance Learning program has been approved by the Pennsylvania Continuing Legal Education Board for 1.5 hours of substantive law, practice and procedure CLE credit.
     
  • RI CLE 1.5
     
  • This program has been approved by the Rhode Island Mandatory Continuing Legal Education Commission for 1.5 hours of CLE credit.
     
  • TN CLE 1.5
     
  • This program has been approved as a distance learning format by the Tennessee Commission on Continuing Legal Education for a maximum of 1.5 hours of credit.
     
  • VT CLE 1.5
     
  • This program has been approved by the Mandatory Continuing Legal Education Board of Vermont for 1.5 hours of CLE credit.
     
  • WA CLE 1.5
     
  • This program has been approved by the Washington State Board of Continuing Legal Education for 1.5 hours of Law & Legal Procedure credit.
     
  • WI CLE 1.5
     
  • This program has been approved by the Board of Bar Examiners for 1.5 hours for use toward the Wisconsin Mandatory CLE requirement.
     
  • WV MCLE 1.8
     
  • This program has been approved by the West Virginia State Bar MCLE Commission for 1.8 MCLE hours.
     
  • CPE 1.8 including Business Management and Organization 1.8
     
  • Lorman Education Services is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: https://www.nasbaregistry.org/cpas/complaints. For more information regarding administrative policies such as complaint and refund, please contact our offices at 866-352-9539. CPE Credit: Maximum Credit Hours: 1.8 each session (based on a 50 minute credit hour). You must attend at least 50 minutes to obtain credit. Field of Study: Business Management and Organization for 1.8 hours. Prerequisite: basic knowledge of the banking industry. Level of Knowledge: Intermediate. Teaching Method: Seminar/Lecture. Advance Preparation: None. Delivery Method: Group Internet Based. Please refer to the information in this brochure for outline, course content and objectives. Upon completion of this course, you will receive a certificate of attendance. Final approval of a course for CPE credit belongs with each state's regulatory board. Please note: In order to receive CPE credit for this course you MUST use the streaming audio option, as well as enable and complete the required progress checks.
     
  • Lorman Business Center, Inc. is a registered provider for CPA CPE through the State Education Department of New York, Sponsor number: 000640. The following course will carry the subject area of Specialized Knowledge and Applications for 1.5 hours.
     

Who should attend?

This live webinar is designed for presidents, vice presidents, branch managers, loan officers, compliance officers, loan department personnel, accountants, controllers, CFOs, credit and collection managers, and attorneys.

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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Vanessa Patel

Vanessa Patel

Ogletree, Deakins, Nash, Smoak & Stewart, P.C.

  • Attorney with Ogletree, Deakins, Nash, Smoak & Stewart, P.C.
  • Litigator and counselor
  • Regularly litigates cases on behalf of employers of all sizes before federal and state courts and administrative agencies in a variety of cases
  • Counsels employers and business executives through the complex maze of federal, state, and local laws regulating workplace behavior
  • J.D. degree; University of Tennessee College of Law
  • Can be contacted at [email protected] or 813-221-7440
Kevin D. Zwetsch, Esq.

Kevin D. Zwetsch, Esq.

Ogletree, Deakins, Nash, Smoak & Stewart, P.C.

  • Shareholder in the Tampa, Florida office of Ogletree Deakins
  • Practice emphasizes all aspects of labor and employment, including disability law
  • Conducts regular seminars and workshops on numerous topics including labor and employment law, and ADA
  • Author of several publications related to the areas of labor and employment law, including disability law
  • Member of The Florida Bar and admitted to practice in courts in Florida, state and federal
  • J.D. degree, University of Florida Education; B.S. degree, Cornell University
  • Can be contacted at [email protected] or 813-221-7258
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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 405689
Published 2019
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