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Who's Your Boss? Techniques for Assisting Multiple Bosses

Learn how to juggle supporting multiple managers with confidence and how to take control of situations that seem out of control.

In this important and empowering topic you will walk away with ideas to create more congruity and peace among multiple bosses. Learn why assertiveness is not just important but invaluable to your bosses. Gain techniques for managing your bosses and learn how to key into and communicate better with different types of managers, supervisors, etc. You will learn how to overcome communication barriers and conflicts and even how to delegate to your boss. This material will help you learn how to communicate better with each boss; the four types of bosses and what each one wants; why bosses need you to be assertive and set boundaries; when to delegate to your boss; how to make bosses accountable and aware; phrases that help break down communication barriers; and lastly an overview on designing your life to fit your truest self.

70 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Assertive Communication

  • What Is Assertive vs. Passive vs. Aggressive?
  • How to Be Assertive With Your Bosses
  • When to Set Boundaries

Controlling Your Day

  • How to Deal With Conflicting Bosses
  • Making Bosses Aware of How You Spend Your Time
  • Keeping Bosses in the Loop

Managing Your Bosses

  • Identify Your Bosses' Individual Type
  • Communicate in Each Bosses' Language
  • Delegate to Your Boss
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More Program Information

Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on October 5, 2021.

Call 1-866-352-9540 for further credit information.

  • ASAP PACE 0.1
     
  • This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
     
  • IAAP 1.25
     
  • All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.25.
     

MP3 Download

No credit available.

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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Januarie Wood

Januarie Wood

UltraLifeSolutions, LLC

  • An international speaker and trainer, intuitive sales copy editor, and business coach
  • Has conducted over 1,200 seminars in business writing, grammar, stress management, time management, and advanced communication skills throughout the U.S. and Canada
  • Loves to help people get their 'aha!'
  • Lives by the idea that through work-life balance, we honor our true nature, and we thrive
  • Does sales copy editing and coaching for entrepreneurs, while also working as an international seminar leader and a life coach for women who think too much
  • Spent eight years writing copy for The Hypnosis Offices, including ads for television, radio, and print; her press releases and pitch letters won the company spots on ABC, NBC, CBS, and FOX news programs; as well as articles in 417 magazine, Springfield magazine, The News Leader, and the cover of the local Business Journal
  • Has spoken for Wichita State University, Cal Poly University, Justice Jewelers, Los Angeles Circuit Courts, Kansas City School Board, Fort Belvoir, Tusculum College, and more
  • Can be contacted at 816-803-3457, https://www.linkedin.com/in/januarie-wood-8511155, Twitter.com/CopyCoach, or MyCopyCoach.com
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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 409120
Published 2021
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