Learn techniques to better collaborate with other departments within your workplace and better understand their responsibilities.
One of the biggest factors that contribute to the success of any business is whether or not its employees are able to work together as a complete team. As large businesses become larger, virtual enterprises become more common place, and employees' desire to work remotely, it is becoming difficult to collaborate effectively. This topic will present administrative professionals with the techniques needed to help create a cohesive organizational work team. From understanding the roles of other departments to supporting a more collaborative culture, this information will help organizations gain the upper hand and be more competitive in today's ever-changing workplace.
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Why Lorman?
Over 36 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Benefits of Collaborating With Multiple Departments
- Understanding Roles and Responsibilities
- Building Trust, Transparency, Authenticity and Rapport
- Dealing With Competing Demands Among Departments
Understanding Interdepartmental Goals
- Aligning Your Department's Goals With Others
- Creating Short-Term and Long-Term Goals
- Goals Setting Strategies
How to Work With People
- Strategies for Improving Relationships
- Ways to Communicate Effectively
- Using Technology to Be More Efficient
- Tips for Dealing With Difficult People
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Credit
More Program Information
Why Lorman?
Over 36 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on February 13, 2020.
Call 1-866-352-9540 for further credit information.
- ASAP PACE 0.1
- This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
- IAAP 1.5
- All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.5.
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Credit
More Program Information
Why Lorman?
Over 36 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty

Gena Yuvette Davis, PsyD, MBA, CCP, BCC
True Synergy, Inc.
- A board-certified executive coach, corporate trainer, organization development consultant and national speaker
- As founder and chief potential officer at True Synergy, Inc. she leads a team that is authentically committed to empowering and inspiring others to be their best selves
- She is a transformational change agent for organizations that wish to turn their companies into diverse, collaborative and thriving workforces
- With over 10 years of corporate marketing and organization development experience, she specializes in corporate behavior and transformation in the areas of diversity, inclusion and belonging, internal branding and organizational strategic planning
- As an executive coach, she works with leaders to improve their emotional intelligence skills, executive presence, communication, mindfulness, confidence and self-esteem
Add to Wishlist
Credit
More Program Information
Why Lorman?
Over 36 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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