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Strategies to Improve Your Negotiation Skills

Learn valuable steps to take in preparing for successful negotiating.

Are you kicked to the curb in negotiations? Do your antagonists walk all over you? This topic is critical for all those who want to accomplish their objectives with adversaries. This course will help you negotiate more effectively and help you unravel the art and science of negotiation. Learn the steps to take in preparing for successful negotiating. Gain an understanding of different negotiating attitudes to use in negotiation. Negotiating tactics that work, as well as negotiating tactics to avoid, will be discussed. The methods of hard bargaining will be reviewed, and strategies for dealing with the hard bargainer will be presented.

61 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Be Prepared - Knowledge Is Power

  • Do Your Homework - Study up on Their Side, Their Business, Competitors, etc.
  • Predict and Play out All Scenarios - What Will the Other Side Say?
  • What Are Your Goals?

Take Your Time and Be Patient

  • Listen to the Other Side - Active Listening Skills and Asking Questions
  • Don't Rush, Take a Pause - Be Comfortable With Silence
  • Don't Interrupt - the More They Reveal, the More You Learn
  • Build Trust
  • Control the Narrative
  • Effective Use of Humor

Don't Assume a Solution

  • Brainstorm Customized Solutions Before Entering the Negotiation
  • Don't Come up With Just One Solution
  • Examples of Negotiations

Negotiating Styles and How to Deal With Them

  • Know Your Style/Other Side's Style
  • Examples of Negotiating Styles
  • How to Deal With Hard Bargainers - Win-Win Solutions
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More Program Information

Why Lorman?

Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on February 3, 2022.

Call 1-866-352-9540 for further credit information.

  • ASAP PACE 0.1
     
  • This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
     
  • IAAP 1.0
     
  • All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.
     

MP3 Download

No credit available.

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Why Lorman?

Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Alexandra B. Stauskas, Esq.

Alexandra B. Stauskas, Esq.

Innovative Law Group

  • Attorney at Innovative Law Group
  • Practice emphasizes on intellectual property
  • Member of the State Bar of New Jersey
  • J.D. degree, Delaware Law School
  • Can be contacted at [email protected]
Mark H. Zietlow, Esq.

Mark H. Zietlow, Esq.

Innovative Law Group

  • Attorney in the office of Innovative Law Group
  • Frequent lecturer on business law
  • Represents innovative companies on the cutting edge of technology, retail stores, distributors, service firms, manufacturing companies, and suppliers
  • Admitted to practice in Michigan, Ohio, and the U.S. Tax Court
  • J.D. degree, The Ohio State University College of Law; M.S. degree, the Grand Valley State University Seidman School of Business; M.A. degree, The Ohio State University Graduate School of Public Policy and Management; B.A. degree, Capital University in Columbus, Ohio
  • Can be contacted at 616-392-4100 or [email protected]
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Why Lorman?

Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Pay once and get a full year of unlimited training in any format, any time!

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Product ID: 409449
Published 2022
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