Identify and apply new strategies that protect your clarity, energy, and self-respect when unrealistic expectations impact you.
Some people won't slow down. Some people won't listen. Some people don't care how their decisions, timelines, or expectations impact you. They just expect you to figure it out. You've probably tried being helpful. You've stayed late, picked up the slack, worked through the chaos, and made it work. But when the expectations keep escalating and no one's taking responsibility for the pressure they're creating, something has to shift. This program is for people who are taking on too much responsibility and saying too little because they're working with people who don't care, don't notice, don't ask, or don't want to hear it. You'll learn how to stay grounded, clear, and professional, even when the work environment is chaotic and the people are reactive or emotionally unavailable. It's not about changing them. It's about identifying and applying new strategies that protect your clarity, energy, and self-respect when they won't change at all.
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Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Unrealistic Expectation Identification
- One-Sided Expectations
- Lack of Acknowledgment
Setting Boundaries or Limits
- Clear, Direct Language
- Dealing With Pushback and Silence
Personal Capacity and Decision Making
- How to Do This Without Outside Validation
Responding Strategically
- What Is in Your Control
- What to Accept
- What to Escalate
- What to Step Back From
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Credit
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Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on October 8, 2025.
Call 1-866-352-9540 for further credit information.
- IAAP 0.95
- All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services/Noggin Guru believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 0.95.
MP3 Download
No credit available.
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Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Donell Hill
Life Maximier, LLC
Donell Hill (Donnie)
- Founder and CEO of Life Maximizer LLC
- Life Maximizer LLC is a coaching and consulting company dedicated to helping leaders deliver high quality work and create meaningful impact without sacrificing their well-being, joy, or authenticity
- Has over 15 years of experience and brings a holistic, nervous-system-informed approach to leadership development and business building, guiding clients in effective communication, confident leadership, and sustainable growth
- Worked with leaders from companies like Atlassian, Instacart, Stripe, Nutanix, Fidelity, Grammarly, and Lending Club equipping them with tools to lead with clarity, resilience, and purpose
- His mission is to support more business leaders in becoming well-rested, well-paid, and deeply appreciated for who they are as they make a positive contribution on their team, in their organization, or within their community
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Credit
More Program Information
Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
All of your training, right here at Lorman.
Pay once and get a full year of unlimited training in any format, any time!
- OnDemand Courses
- Live Webinars
- MP3 Downloads
- Course Manuals
- Executive Reports
- White Papers and Articles
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- State Specific Credit Tracker
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