Show navigation

Available in:

OnDemand Webinar
Audio & Reference Manual
MP3 Download

Negotiation Basics for Administrative Professionals

Negotiation skills are used often among administrative professionals. Learn valuable negotiation skills to help you get what you need in the administrative field. Administrative assistants likely find themselves negotiating from time to time. Perhaps you need to make the best deal with an office supply vendor, or you have to convince a handful of executives that a change in a longstanding process would help increase your efficiency. You must effectively negotiate deadlines, resources, budgets and other requirements - often with others having more authority than them in order to be effective and remain productive. You also need to make sure you are open to compromise when finding a middle ground that would benefit everyone involved. In dealing all these issues, your negotiation skills need to be spot on. This topic offers you tips and techniques to apply powerful negotiating methods and skills with greater competence and confidence.


Runtime: 88 minutes
Purchase Options

More Program Information

Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Benefits

  • Why Having These Skills Is Essential - Why Would I Need These Skills

Negotiation Basics

  • What Is Negotiation and and What It Is Not
  • When to Negotiate and When to Walk Away
  • What to Negotiate
  • Use Power of Proactive Questioning and Active Listening to Influence
  • Planning and Preparing for Negotiations: Goal-Setting, Best Practices in Negotiation Planning, Preparation Checklist
  • Handling Objections

Negotiating Strategies

  • Best Practices in Negotiations
  • Define Your BATNA (Best Alternative to a Negotiation Agreement), WATNA (Worst Alternative to a Negotiation Agreement), WAP (Walk Away Point) and ZOPA (Zone of Possible Agreement)
  • Determine the Most Effective Negotiation Strategies and Methods for Different Situations
  • Gain Buy in at Any Level
  • Tips for Making It a Win Win All Around
Purchase Options

More Program Information

Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This course was last revised on October 1, 2019.

Call 1-866-352-9540 for further credit information.

  • ASAP PACE 0.1
     
  • This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
     
  • IAAP 1.5
     
  • This course has been preapproved by the International Association of Administrative professionals for 1.5 recertification point(s).
     

Audio & Reference Manual

No credit available.

MP3 Download

No credit available.

Purchase Options

More Program Information

Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Audrey Halpern

Audrey Halpern

ARH Employee Training

  • President of ARH Employee Training
  • More than 20 years of training facilitation/learning and development career, developing custom soft skills employee programs, onboarding and train the trainer experience
  • Adjunct professor at Hofstra University and has developed customized programs for numerous colleges and universities
  • Corporate trainer for Fortune 500 companies across the country
  • Partners with business coaches, HR leaders and other business leaders to facilitate corporate and institutional training events
  • Member of several professional organizations and has received numerous certifications
  • Writes weekly articles on LinkedIn┬« Pulse that have garnered much recognition and an international following
  • Can be contacted at [email protected]; http://www.linkedin.com/in/audreyhtraining138/; [email protected]; www.arhemployeetraining.com/; or www.facebook.com/ARH-Employee-Skills-
Purchase Options

More Program Information

Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
  • OnDemand Webinars
  • MP3 Downloads
  • Course Manuals
  • Audio Recordings*
  • Executive Reports
  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
  • Members Only Newsletter
  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

Sign Up Today
With This Course

Access to all training products for one year
$699/year

Unlimited Lorman Training

With the All-Access Pass there is no guessing what you will need for your yearly training budget. $699 will cover all of your training needs for an entire year!

Easy Registrations

Once you purchase your All-Access Pass you will never be any further than one-click away from attending any Lorman training course.

Invest in Yourself

You haven't gotten to where you are professionally by luck alone; it's taken a lot of hard work and training. Invest in yourself with the All-Access Pass.

Product ID: 406423
Published 2019
Purchase Options

Available in Multiple Formats

Purchase this course and learn on your schedule!