Managing a chaotic day can be overwhelming and very stressful. These tips and tools will help you to manage a day when the stress seems to be too much.As an administrative professional, you may be asked to take on assignments from team members scattered around the world, who all believe their priorities are most important. Your job can quickly become overwhelming. Organizations must be able to change quickly with a changing, challenging, competitive environment. You are expected to shoulder the everyday results of that change. You work longer hours and are always connected. Learn the tools, techniques, and skills you need to organize the chaos, relieve the stress, and regain that illusive work/live balance. In this topic you will learn how to create a plan incorporating the critical tasks, follow the plan to optimize results, and communicate to minimize conflict, stress, and negativity. You will complete your assignments successfully, while maintaining your health and happiness.
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Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Prioritize Your Assignments
- Accept the Situation
- Gather the Facts
- Use Simple Prioritizing Tools
Use Simple Project Management Tools to Create an Action Plan
- Organize Tasks and Estimate Time to Complete Tasks
- Create a Prioritized Action Plan
- Follow the Plan and Adjust as Necessary
Analyze Risks
- Prioritize Know Risks
- Prevent Risks Where Possible
- Prepare Contingency Plans for Known Risks
Communicate Effectively
- Use Aligned Assertive Communication Effectively
- Ask Probing Questions to Dig Beneath the Surface
- Learn to Listen; Listen to Learn
Make Decisions Successfully
- Use Critical Thinking Techniques Effectively
- Take a Thinking Break
- Learn to Stay Calm Amid Chaos
Improve Continuously
- Track and Analyze Your Successes and Challenges
- Understand Root Cause and Incorporate Lessons Learned
- Use Readily Available Best Practices
Master and Manage Chaos
- Know Your Strengths and How to Use Them Productively
- Improve Focus and Persistence
- Apply These Tools, Techniques, and Skills to Daily Work and Life
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Why Lorman?
Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Webinar
This course was last revised on July 8, 2019.
Call 1-866-352-9540 for further credit information.
- ASAP PACE 0.1
- This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
- IAAP 1.0
- This course has been preapproved by the International Association of Administrative professionals for 1.0 recertification point(s).
Audio & Reference Manual
No credit available.
MP3 Download
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Why Lorman?
Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Rebecca Staton-Reinstein, Ph.D.
Advantage Leadership, Inc.
- President Advantage Leadership, Inc.
- Internationally recognized strategic planning and leadership expert; Ph.D., organizational development
- Experienced manager, educator, project manager; develops and delivers wide variety of programs for clients and training companies; featured conference speaker; developed special programs to improve project management
- Clients get bottom and topline results from our coaching emphasizing all aspects of strategic planning and leadership development; leadership, management, team, and project management skills
- Author: Success Planning: A How-To Guide for Strategic Planning; forthcoming Success Planning for Nonprofits: Evidence-Based Strategic Planning; Conventional Wisdom: How Today’s Leaders Plan, Perform, and Progress Like the Founding Fathers; several eBooks and hundreds of articles and white papers on strategic planning, leadership, management, and project management
- Memberships: Past president, Davie-Cooper City Chamber of Commerce; Legacy Professional Member, National Speakers Association; Past president, Florida Speakers Association; Member, Association for Psychological Type International, MBTI Master Practitioner; Foreign Member St. Petersburg Engineering Academy
- Can be contacted at [email protected], https://www.linkedin.com/in/rebeccastatonreinstein or www.AdvantageLeadership.com
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Why Lorman?
Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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