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How Do You Change the Perceptions of Internal Staff to Gain Respect

Learn how to gain the respect you deserve in the workplace.

Admins are often seen as the invisible heroes of the workplace but a common complaint is that they aren't respected at work. The role of administrative assistant or receptionist is often taken for granted in the workplace resulting in being treated as inferior. Respect, in some workplaces and for some people, is hard to come by. Some professionals have to take very intentional steps to get the respect they want and deserve at work. This topic will give you some insights and tips to begin to garner respect at work.

Runtime: 60 minutes
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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

You Are the Face of the Company

How to Deal With Internal Customers

How to Create Memorable First Impressions

You Can Be the Attitude Catalyst

How to Respond Not React

How to Change Perceptions

The Importance of Projecting a Professional Image

Are You Too Nice?

How to Effectively Communicate With Confidence Phone and Face-To-Face

What Does Disrespect Look Like and Feel Like

How to Handle Disrespectful Colleagues-What to Say

The Importance or Setting and Establish Boundaries and Expectations

Coping Strategies

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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This course was last revised on June 26, 2019.

Call 1-866-352-9540 for further credit information.

  • ASAP PACE 0.1
     
  • This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
     
  • IAAP 1.0
     
  • This course has been preapproved by the International Association of Administrative professionals for 1.0 recertification point(s).
     

Audio & Reference Manual

No credit available.

MP3 Download

No credit available.

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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Audrey Halpern

Audrey Halpern

ARH Employee Training

  • President of ARH Employee Training
  • More than 20 years of training facilitation/learning and development career, developing custom soft skills employee programs, onboarding and train the trainer experience
  • Adjunct professor at Hofstra University and has developed customized programs for numerous colleges and universities
  • Corporate trainer for Fortune 500 companies across the country
  • Partners with business coaches, HR leaders and other business leaders to facilitate corporate and institutional training events
  • Member of several professional organizations and has received numerous certifications
  • Writes weekly articles on LinkedIn┬« Pulse that have garnered much recognition and an international following
  • Can be contacted at [email protected]; http://www.linkedin.com/in/audreyhtraining138/; [email protected]; www.arhemployeetraining.com/; or www.facebook.com/ARH-Employee-Skills-
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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 404911
Published 2019
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