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Live Webinar

90-minute live streaming program
  • May 25
  • 1:00 - 2:30 pm EST

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OnDemand Course

Gatekeeping Strategies for Administrative Assistants

May 25

Learn key strategies to better serve as a gatekeeper, allowing access when needed but preventing unnecessary interruptions.

It almost seems like a gatekeeper role is old-fashioned and unnecessary, but the truth is, you are the protector of your executive’s time and attention. Your role is critical in helping your executive to focus on the highest priority tasks without interruption. How do you keep the world at bay when others are constantly developing new strategies to bypass you? What do you do when your boss is one of the most challenging elements of the process? This topic will help administrative and executive assistants to fully embrace their role as gatekeepers. You will learn key strategies to better serve as a gatekeeper, allowing access when needed but preventing unnecessary interruptions. You will be confident in your decisions and actions because you will better understand how important your part is in the company. We will also identify the tactics that others most commonly use to try to bypass us and develop our own tactics to prevent it from happening.

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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

What the Gatekeeper Role Entails
  • Why Gatekeepers Are Still Needed in This Day and Age
  • The Key Functions Included Under the Gatekeeper Role
  • How Gatekeepers Support and Protect Their Executives
Embracing Your Role as Gatekeeper
  • Becoming Familiar With Your Company's Policies
  • Establishing Basic Ground Rules With Your Executive
  • Identifying the Key Personnel That May Pass
Tactfully Blocking People
  • Establishing Who Needs to Be Blocked
  • Developing Strategies for Protecting Your Executive's Time
  • Learning How to Say No
  • Where to Draw the Line During Tense Situations
What You Are Facing as a Gatekeeper
  • How Some Individuals Conspire to Bypass You, Including Perhaps, Your Executive
  • Identifying Key Tactics Used to Work Around You
  • Recognizing When You Can't Block Everything
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More Program Information

Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on August 2, 2019.

Call 1-866-352-9540 for further credit information.

  • IAAP 1.0
     
  • All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.
     

Live Webinar Registration

  • ASAP PACE 0.1
     
  • This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
     
  • IAAP 1.5
     
  • All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.5.
     

Who should attend?

This live webinar is designed for administrative assistants, executive assistants, office administrators, secretaries, office managers, and other administrative professionals.

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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Marie R. Herman, CAP, OM, ACS, MOSM

Marie R. Herman, CAP, OM, ACS, MOSM

MRH Enterprises LLC

  • Owner, MRH Enterprises LLC
  • Supported Chief Technology Officer at Fermi National Accelerator Laboratory and Chairman Emeritus of ServiceMaster in her prior roles
  • Conducts regular seminars, workshops, and study groups on technology and professional development topics with a particular focus on office professionals
  • Published author of numerous articles including being regularly featured in Executive Secretary magazine
  • Microsoft Office Specialist Master
  • Certified Administrative Professional with an organizational management discipline
  • Member of the International Association of Administrative Professionals and American Society of Administrative Professionals
  • Can be contacted at [email protected] or on Twitter® @msmarieh
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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
  • OnDemand Webinars
  • MP3 Downloads
  • Course Manuals
  • Audio Recordings*
  • Executive Reports
  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
  • Members Only Newsletter
  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 408597
Published 2019, 2021
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