Available in:

OnDemand Course

Taking Control of the Situation

Learn how to manage difficult situations appropriately and provide a win/win for all involved.

Many people are faced with situations and crises that can generate chaos and anxiety in personal, family, and work situations. Research has shown that how a person manages crises and chaotic situations is by choice. Situations can be referred to as adversities which can be defined as a less than desirable environment. Knowledge of when a situation requires intervention and how to manage that situation that provides a win/win for all involved is challenging. This presentation will help a person, regardless of role or title, learn how to recognize when a situation is escalating out of control; and responsible, practical processes to put in place to bring situations back to cohesiveness by recognizing their awareness of responding to adversity. This program will explain the method required for analyzing situations and how this relates to leadership and communication of the process. Failing to have a proper mechanism for managing problematic or difficult situations is one of the most common reasons for dysfunction. This presentation is critical for anyone who has concerns about losing control and living in chaotic environments.

58 minutes
Course Exam
Certificate of Completion
Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

What Is a Situation

  • Issue
  • Team
  • Personal

Controlled Chaos Recipe for Failure

  • Dynamics of Situations
  • Skills Gaps
  • Lack of Support

When a Situation Needs Intervention

  • Unclear Boundaries
  • Obvious Conflicts of Interest
  • Dependency on One or Many
  • Too Many Quarterbacks
  • Too Many Players on the Field
  • A Need for Consensus
  • Unchecked Behavior
  • Unresolved Prior Conflict

Taking Control of the ABCs

  • Assess to Find the Real Issue
  • Stop the Battle (Bleeding, Beating)
  • Communicate Effectively
    • Avoidance
    • Accommodate
    • Compromise
    • Competition
    • Collaboration

Behaviors of Power and Control

  • Capacity to Build Trust
  • Celebrate Small Wins
  • Set Clear Goals
  • Acknowledge Performance (Expected and Undesired)
  • Embrace Outside Support
Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on October 27, 2022.

Call 1-866-352-9540 for further credit information.

  • IAAP 1.0
     
  • All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Pamela Nelson, Ph.D., MSN

Pamela Nelson, Ph.D., MSN

Bracane Company

Dr. Pamela Nelson

  • CEO, Bracane Company
  • Ph.D. in Education with a focus on healthcare dynamics
  • Over 30 years of experience in the healthcare sector
  • Expertise in project management and international collaboration
  • Dedicated to reducing health disparities and advancing health equity globally
  • Ideal presenter for discussions on effective healthcare project management
Purchase Options

Add to Wishlist

More Program Information

Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • OnDemand Courses
  • Live Webinars
  • MP3 Downloads
  • Course Manuals
  • Executive Reports
  • White Papers and Articles

Additional benefits include:

  • State Specific Credit Tracker
  • All-Access Pass Course Concierge

Questions? Call 877-296-2169 to speak with a real person.

Sign Up Today
With This Course

Access to all training products for one year
$699/year

Unlimited Lorman Training

With the All-Access Pass there is no guessing what you will need for your yearly training budget. $699 will cover all of your training needs for an entire year!

Easy Registrations

Once you purchase your All-Access Pass you will never be any further than one-click away from attending any Lorman training course.

Invest in Yourself

You haven't gotten to where you are professionally by luck alone; it's taken a lot of hard work and training. Invest in yourself with the All-Access Pass.

Product ID: 410024
Published 2022
Purchase Options

Available in Multiple Formats

Purchase this course and learn on your schedule!