Understand how to disagree with employees in an agreeable manner.
This program will provide instruction on the causes of workplace conflict and will provide you with an understanding of the importance of resolving conflicts peacefully and at the lowest possible level. Conflict is an inevitable part of work. People with different goals often clash. Conflict is not necessarily a bad thing. When solving conflicts, we can often arrive at solutions to other underlying issues that need solving. This topic will include understanding the conflict and knowing more about those whose ideas, beliefs and backgrounds may be different from your own. It will also ensure that relationships with opponents continue and grow. Learn how to communicate with the opposition and brainstorm resolutions. Learn to find peaceful solutions to difficult situations by exploring alternatives and choosing the best resolution for all parties involved.
Learning Objectives
- You will be able to recognize that differences of opinion are an opportunity for growth.
- You will be able to review self-awareness and how to appreciate differences.
- You will be able to describe leadership that doesn’t recognize conflict or avoids it.
- You will be able to identify and prioritize what is important.
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Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
| Conflict as an Opportunity | |
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| Meet Conflict Head-on | |
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| What’s in It for Me? | |
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| Is It Really That Important? | |
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| Using a Strengths-Based Philosophy to Approach Conflict (an Introduction) | |
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Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
Live Webinar Registration
HR Certification Institute 1.0
- This program has been pre-approved for 1.0 (General) recertification credit hours toward aPHR®, aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM), and SPHRi(TM) recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
SHRM 1.0
- Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
OnDemand Course
This course was last revised on March 24, 2021.
Call 1-866-352-9540 for further credit information.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
Who should attend?
This live webinar is designed for managers, supervisors, team leaders, employee relations managers, and human resource managers.
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Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Irma Vargas
Vargas Girl Enterprise
- 20 years of development, training, and facilitation of workshops for public and private sector organizations in employee engagement, customer service, diversity, establishing processes to mitigate discrimination, favoritism, leadership development, team building, and strategic planning
- Coaches leaders and managers in public and private sector organizations around talent development through strengths-based methodologies
- Organizations include CDC, California State Department of Public Health, Pasadena Public Health Department, El Rancho Unified School District, New Grace Community Church
- M.P.A. Degree, California State University, Northridge, The Tseng College; B.A. Degree in English, Whittier College
- 34 Strong Certified StrengthsFinder™ Coach
- Can be contacted at [email protected]
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More Program Information
Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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