Live Webinar

65-minute live streaming program
  • June 30
  • 1:00 - 2:05 pm EST

Also available as:

OnDemand Course

Best Practices for Communicating Performance Expectations and Goals

June 30

Enhance your employees’ performance by communicating your expectations and your strategy to get there.

Enhance your employees’ performance by communicating your expectations and your strategy to get there. Communication is key to achieving performance goals. But not all methods of communicating performance expectations and goals are effective. If goals are not clearly communicated and agreed upon, workers will not achieve them, and the organization will not achieve its goals. This topic will help the persons responsible for communicating performance expectations and goals understand how to work with people to clearly communicate those goals. This information will also help managers understand how to bring their efforts at communicating performance expectations and goals in line with organizational best practices.

Learning Objectives

  • You will be able to discuss the what and why of communicating performance expectations and goals.
  • You will be able to describe how communication strategy is tied to organizational strategy.
  • You will be able to review how performance expectations and goals are developed.
  • You will be able to explain how to conduct performance expectation and goal discussions.

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Why Lorman?

Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

The What and Why of Communicating Performance Expectations and Goals
  • What Is Communication Strategy? How Is the Strategy Developed and Implemented for Performance Expectations and Goals?
  • Why Is Communication Strategy Important in Best Practice for Communicating Performance Expectations?
  • How Is Communication Strategy Tied to Organizational Strategy?
How Are Performance Expectations and Goals Developed?
  • Defining Key Performance Indicators
  • Developing Key Performance Indicators Tied to the Balanced Scorecard
  • Communicating Key Performance Indicators as Performance Expectations
  • Using Alternatives to Key Performance Indicators
Conducting Performance Expectation and Goal Discussions
  • Planning the Discussion
  • Opening the Discussion
  • Conducting the Discussion With Workers
  • Closing the Discussion and Ensuring Support for Performance Expectations and Goals
  • Using the Discussion in Combination With Other Communication Approaches
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Why Lorman?

Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

Live Webinar Registration

  • ASA 1.0
     
  • This program may qualify for 1.0 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]. Please retain proof of attendance in the event your CE record is audited.
     
  • HR Certification Institute 1.0
     
  • This program has been pre-approved for 1.0 (General) recertification credit hours toward aPHR®, aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM), and SPHRi(TM) recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
     
  • SHRM 1.0
     
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP.
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

OnDemand Course

This course was last revised on November 20, 2020.

Call 1-866-352-9540 for further credit information.

  • ASA 1.5
     
  • This program may qualify for 1.5 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]. Please retain proof of attendance in the event your CE record is audited.
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Who should attend?

This live webinar is designed for supervisors, team leaders, business owners and managers, human resource managers, presidents, and vice presidents.

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Why Lorman?

Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

William J. Rothwell, Ph.D., SPHR, SHRM-SCP, RODC, CPTD Fellow

William J. Rothwell, Ph.D., SPHR, SHRM-SCP, RODC, CPTD Fellow

Rothwell & Associates, Inc.

  • President/Rothwell & Associates, Inc. and Rothwell & Associates, LLC
  • Distinguished Professor/The Penn State University
  • 50 years of HR experience in government, multinational business, and owner of 5 small businesses
  • Author of Motivated to Stay, a book about 100 research-based ways to reduce employee turnover
  • Author of 170 books on HR and public speaker of 1,600 professional talks and seminars in 15 nations over a 31 year period
  • Member of the Society for Human Resource Management, the Association for Talent Development the Organization Development Network, and the International Society for Performance Improvement
  • Ph.D. / University of Illinois at Urbana-Champaign
  • MBA/University of Illinois at Springfield
  • Can be contacted at [email protected]/814-441-4087
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Why Lorman?

Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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All of your training, right here at Lorman.

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Product ID: 412149
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