System Requirements


Here's a quick list of the minimum browser requirements for successfully running the system.

Allow List

To make sure there are no issue, check that the following domains are all allowed.


* (,,,,,,,,
* (Customer Service Chat Service)

General Appearance


Live Webinar

wss:// (WebSocket Connection)

OnDemand Webinar


Live Webinar (Speakers Only)



Make sure your computer is fully up to speed and ready to roll. You'll find that having the most up-to-date Internet browsers will oftentimes cut down on any bugs or technical issues that may arise.

Supported Browsers

For optimum performance, you will want to use the latest version of one of the following browsers:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Safari

Browser Settings

  • JavaScript must be enabled
  • Cookies must be enabled
  • Local storage must be enabled

Mobile Devices

The Lorman Platform is mobile responsive, so you are able to access the platform via an internet browser on your smartphone or tablet. Depending on the size of your screen and the features you are accessing, you may experience more scrolling than you would on a desktop computer.


To ensure that you receive important communications from our team members, it is highly recommended that you add to the accepted senders' domain. Below is additional information about our email server that might be required to perform the whitelisting.

Our support emails will come from the following email address: [email protected]



Effective June 15, 2022, Microsoft discontinued support of IE11. Customers have been using IE11 since 2013 when the online environment was much less sophisticated than the landscape today. Modern browsers have enabled better, more innovative online experiences that have transformed the way Lorman delivers its solutions.

While IE11 will continue to function, we encourage our customers to start planning on utilizing modern browsers in preparation for this change. Now that Microsoft has sunset IE11, Lorman will no longer provide support for this browser. Please note our browser compatibility standard requires the use of modern browsers, such as the most recent versions of Chrome, Edge, Safari and Firefox.