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Workplace Investigations Quick Guide: Who Should Conduct the Interview

 
Choosing the right investigator is critical. The investigator should be credible, respected, regarded as fair and impartial, and knowledgeable about company policies and employment law issues. He must also have good interviewing skills, be well-organized, and be able to communicate well with various types of employees. He should also stand up well in court if called upon to testify, and he should be someone who can be trusted to maintain confidentiality. As some investigations will involve informal interviews, it is helpful to choose an investigator who can put witnesses at ease.