Be sure you are using caution before you find yourself in violation.
As law practices change, attorneys and paralegals must adapt to new technologies found on the Internet. When attempting to collect a debt, it may be helpful to use the Internet and social media to collect information about a consumer. Social media sites can give a collector personal information such as where a person might live, their date of birth, employer, occupation, relationship status, education and photographs. The Fair Debt Collection Practices Act does not prohibit the use of texts or social media per se; however, as this white paper reviews, an attorney should use caution in this area.
Lynda L. Laing
Strauss Factor Laing & Lyons
- Partner in the office of Strauss Factor Laing & Lyons
- Practice emphasizes all aspects of creditors’ rights and bankruptcy
- Conducts regular seminars and workshops on skip tracing and collections
- Author of several publications related to the areas of skip tracing and collections
- Achieved the highest rating in the Martindale-Hubbell Law Directory
- Member of the NARCA, RIBA, and CLLA
- Named Super Lawyer
- J.D. degree, Case Western Reserve Law School; B.A. degree, Albion College
- Can be contacted at 401-456-0700 or [email protected]
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