Be sure you are using caution before you find yourself in violation.
As law practices change, attorneys and paralegals must adapt to new technologies found on the Internet. When attempting to collect a debt, it may be helpful to use the Internet and social media to collect information about a consumer. Social media sites can give a collector personal information such as where a person might live, their date of birth, employer, occupation, relationship status, education and photographs. The Fair Debt Collection Practices Act does not prohibit the use of texts or social media per se; however, as this white paper reviews, an attorney should use caution in this area.
Lynda L. Laing
Strauss Factor Laing & Lyons
- Partner at Strasss Factor Laing & Lyons
- Practice areas include creditor rights and bankruptcy
- Regular speaker in the area of creditor rights
- J.D. degree, Case Western Reserve University; B.A. degree, Albion College
- Can be contacted at [email protected] or 401-456-0700
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