White Paper

23 Pages
  • 23 Pages

The Reference Checking Process


Verification checks are critical.

It is important to understand the distinction between reference checking, employment verification and personal references. Any employer is going to be interested in knowing how the applicant they are interested in hiring performed in their past job. HR managers often feel that details on a potential new employee’s past work performance is a telltale sign on how they will work for the new company. Any information that can be obtained is helpful in making a decision, though getting that information isn’t always easy. This white paper reviews why during the reference check process, even if all you get is the verification of employment dates and job titles, the past employer phone calls are still important for safe hiring.



Lester S. Rosen, Esq.

Lester S. Rosen, Esq.

Employment Screening Resources® (ESR)

  • Attorney at Law and founder of Employment Screening Resources, a service offering of ClearStar
  • Experienced in background checks, safe hiring, due diligence, and legal compliance
  • Frequent presenter at national and regional human resources and security conferences, as well as numerous national webinars
  • Author of The Safe Hiring Manual, the first comprehensive book on employee screening
  • Chairperson of the steering committee that founded the Professional Background Screening Association (PBSA), the official voice of the background screening industry, and served as the first co-chairman in 2004
  • Recipient of the PBSA Lifetime Achievement award in 2019
  • J.D. degree, University of California, Davis School of Law; B.A. degree, University of California, Los Angeles
  • Can be contacted at [email protected]

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