Student loan ombudsman blames servicers for hindering income-based repayment plans.
The Consumer Financial Protection Bureau has taken two actions that are worthy of note. First, the Student Loan Ombudsman released his mid-year report, in which he focused his attention on complaints about servicer activity related to income-based repayment plans. And second, in conjunction with the Ombudsman's report, the CFPB published a "Fix-It Form" that is designed to help borrowers correct issues with their repayment plans.
Mark A. Fulks is an associate at Baker Donelson. Based in the Firm's Johnson City office, Mr. Fulks works with financial institutions and special servicers across the country in a broad array of legal matters, including judicial and non-judicial foreclosures, receiverships, lender liability claims, and guarantor recovery. He also defends employers against claims of discrimination, retaliation, and wrongful termination.
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