Are your employees trained on FDCPA compliance?
When skip tracing, your staff must make certain that they do not use any false, deceptive or misleading statements in attempting to locate the person under the Fair Debt Collection Practices Act. However a skip tracer can use a tool found in the FDCPA which allows, under limited circumstances, a collector to acquire location information from third parties. This white paper reviews this FDCPA and discusses how a violation under the Fair Credit Reporting Act can trigger a violation of the Fair Debt Collection Practices Act.
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