White Paper

6 Pages
  • 6 Pages

Optimizing the Returned Goods Process for Your Healthcare System


Why does the returned goods process lose millions?

On average, each year health care systems return 4% of the products they purchase. Of those returned products, 7% does not get credited back by the vendors which ends up being a loss of $700,000,000 each year. The returned goods process is a simple concept – return the product to get your money back but if the process isn’t managed correct the money lost is significant. This white paper reviews the importance of establishing and following a returned goods process and using internal reviews to keep you on track.



Bradley Wright

Bradley Wright

TAG, Inc.

  • Manager of Client Solutions at TAG, Inc. and has been with TAG for over 7 years
  • Specializes in delivering cost savings to a wide array of clients as well as comprehensive consulting in the P2P space; in his career he has delivered over $20M in cost savings for his clients
  • He is an expert in assessing the functionality of returned goods processes in the health care space and developed TAG’s returned goods implementation service
  • Also very well versed in assisting health systems with ERP system conversions and the often-complicated go-live process
  • Written blogs and given presentations on returned goods and also presented at national conferences, such as AHIA 2019, on the power of using data analytics to mitigate risk within a health care organization
  • M.B.A. degrees, B.A. degree in accounting, and B.A. degree in finance, University of Central Missouri
  • Can be contacted at 636-219-6359 or [email protected]

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