This paper is addressed to solo practitioners and partners in small law firms that serve consumers and small business and who are exploring strategic alternatives for increasing revenues and profits in an increasingly competitive market environment. However, the concepts apply to medium and larger law firms as well. A hopeful result of reading this White Paper is that lawyers will be better positioned to lead their firms through the deeper issues involved with deploying a service delivery strategy that captures emerging client markets online.
- Review the market for consumer legal services.
- Identify what customers are looking for.
- Review eLawyering and online legal services.
- Gain insight on client extranets.
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