What do these items have in common: dialup modem, slide projector, cassette player, rotary dial phone, floppy disk, boom box?
Well, if you guessed they all represent technologies that were popular in the 1970’s and are no longer in widespread use today, you’d be right. Dual-reporting was also a new technology introduced in the 70's, created to deal with the problem of leaders and workers needing to work outside their vertical, siloed reporting relationships. Those relationships show up on the organizational chart, but in short, it’s a map of who reports to whom – who has authority over whom.
Paula Martin is the CEO of the Matrix Management Institute and the Chief Creative Officer. She’s the primary developer of the Matrix Management 2.0™ organizational operating system and the author of the Matrix Management 2.0™ Body of Knowledge. Paula has worked with matrix organizations for over 25 years helping them create project systems, develop organizational management systems, and define matrix structures that support their business strategies. She’s realigned and re-engineered their business processes, worked with their leadership teams to enhance performance and helped them define accountability. As the Director of Product & Service Development, Paula focuses on discovering and addressing the needs of matrix organizations around the globe.
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