When change happens in a company, managers are usually at the helm of making these changes happen. But what happens when the change doesn’t happen? What do you do next? This white paper provides advice to those managers needing an extra boost to their leadership.
For more than 25 years he has helped organizations build more productive and profitable working cultures through the development of strong leaders and dedicated employees
Received rave reviews from more than 150,000 business, government, and health care professionals in every state in the union, as well as in Great Britain, China, Indonesia, Central America, and Australia for his presentations on the topics of leadership, change, customer service, and honesty in business
Co-wrote the highly acclaimed, top-selling business ethics book, Absolute Honesty: Building A Corporate Culture That Values Straight Talk And Rewards Integrity, and the landmark guide to managing intergenerational conflict, Generations Inc., From Boomers To Linksters, Managing the Friction Between Generations at Work; has also written more than 60 articles, published in recognized business and association journals
Spoken for SHRM, Fas Mart Convenience Stores, Westinghouse, General Electric, Harley-Davidson Motor Company, Intel Corporation, Southwest Airlines, American Express, McDonald’s Corporation, Federal Express, the U.S. Bureau of Land Management, the American Health Care Association, and the Nuclear Regulatory Commission
Four years of real-life experience as a manager in health care, seven years as a training manager in city government and the private sector, and 33 years as president of his own consulting firm
M.A. degree in counseling and psychology, Northern Arizona University; B.A. degree in education, Arizona State University; Certified Speaking Professional (CSP), National Speakers Association
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