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Is Your Investigator More Biased Than You Think? Part II


How to Keep Truthiness Out of Your Workplace Investigations.

All companies should have mechanisms through which employees can voice concerns and feel confident that (a) those concerns will be taken seriously, (b) those concerns will be fairly and promptly investigated, and (c) misconduct, if it is found, will be corrected. However, if unconscious bias infects decision-making when it comes to workplace investigations, employees will feel the system is rigged against them—no matter how well-written a company policy is, no matter how many avenues are given to employees to lodge complaints, and no matter how much a company talks about a culture of accountability. Fortunately, there are a number of steps workplace investigators can take to minimize the chances that this will occur.



Patti Perez

Ogletree Deakins

Patti C. Perez is a shareholder with Ogletree Deakins. Ms. Perez’s practice is dedicated exclusively to conflict resolution and conflict avoidance in the workplace. Her conflict resolution practice involves helping companies find solutions during moments of crisis. This includes conducting independent workplace investigations (she has conducted in excess of 1,200 investigations) and providing consulting services on complex issues including disability and pregnancy accommodations, and issues related to gender identity issues, among others. Her conflict avoidance work includes a robust training practice, as well as the design and execution of numerous proactive programs that help companies become employers of choice.

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