What every customer service professional should know.
Electronic communication and professional relationships are a means of effective intra- and inter-office communication. E-communication makes for ease and convenience but it is not a cure-all for all communication issues. This white paper provides e-communication best practice tips and tools for building quality interpersonal office and client relationships.
Wrote four books including the recently released, Self-Action Leadership: The Key to Personal, Professional, & Global Freedom (authorHouse, 2015)
Wrote hundreds of articles in newspapers and other periodicals
Extensive soft skills training expertise including: conducted 600 live trainings for more than 20,000 people in 44 U.S. States, five provinces of Canada, and nine counties of Great Britain; and facilitated more than 45 different courses spanning over a dozen different soft skill topics
Ed.D. degree, Fielding Graduate University; B.A. degree in English, Utah Valley University
Can be contacted at 832-618-5451, [email protected], Twitter® @JordanRJensen, www.freedomfocused.com, blog: freedomfocused.blogspot.com, Facebook® Freedom Focused/Dr. Jordan R. Jensen, or LinkedIn® Jordan R. Jensen, Ed.D.
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