White Paper

4 Pages
  • 4 Pages

Different and Effective Ways to Say Thank You to Your Customers


Don’t undervalue gratitude.

The counterculture of the “Swinging Sixties” celebrated new ideas and approaches to life with a focus on fun, mind expansion, and casting off the restraints of previous decades. The advice your mother shared with you of “It’s important to write thank you notes” should still ring through today though. The digital age brings far more changes to our thinking than imagined in the 60’s. The number of communication methods we have today is the comic book fantasy of the 60’s with access to email, texting, and video chat. This white paper reviews while we have all of this power of convenience in our pockets and on our wrists we need to make sure we aren’t losing a valued communication channel – the thank you note.



Jeffrey K. Hansler

Jeffrey K. Hansler

Oxford Company Consultants

  • Managing partner, Oxford Company Consultants
  • Oxford Company Consultants provides facilitation, training, and consulting for business and organizational development
  • Facilitating, consulting, and training since 1980
  • Is an expert at organizational development, leadership, and persuasive communication which includes skills of innovation, influence, negotiation, sales, body language, micro-expressions, and authority
  • Author of "Sell Little Ren Hen! Sell!", published in 11 languages with sales over 250,000 copies
  • Past president, Association for Talent Development, Orange County Chapter; past board member, National Association of Underwater Instructors; current board member, Financial Functions, Inc.
  • B.A. degree in psychology, with a minor in biochemistry, University of California, Irvine
  • Can be contacted at 714-960-7461 or [email protected]

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