Learn why the emotional element complicates things.
Whether your company is dealing with a pandemic situation like we are now with COVID-19, or your company has always had employees that work off-site, dealing with difficult conversations virtually can be a challenge. Communication alone can be complex but add in the added layer of communicating virtually and there are higher chances of miscommunications and misunderstandings. This white paper reviews face-to-face communications and how to deal with the element of emotion.
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