White Paper

Check the Drama at the Door - Part 2: 10-Point Checklist to Avoid and Resolve Workplace Conflict


Turn challenges into opportunities. Disrupt how people think about conflict.

Address managerial best practices for conflict prevention and resolution in this white paper, which is the follow up of a two-part series. Consider practice tips for soliciting feedback from employees regarding new hire training and improvement suggestions. Make commonly used HR tools useful and productive and shed the idea that they are burdensome. 



Patti Perez

Ogletree Deakins

Patti C. Perez is a shareholder with Ogletree Deakins. Ms. Perez’s practice is dedicated exclusively to conflict resolution and conflict avoidance in the workplace. Her conflict resolution practice involves helping companies find solutions during moments of crisis. This includes conducting independent workplace investigations (she has conducted in excess of 1,200 investigations) and providing consulting services on complex issues including disability and pregnancy accommodations, and issues related to gender identity issues, among others. Her conflict avoidance work includes a robust training practice, as well as the design and execution of numerous proactive programs that help companies become employers of choice.

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