It all starts with leadership.
Dealing with the people that report to you is your job. Know your people and what motivates them. Treat them with respect. Listen to their emotions and not just their words. Teach your people how to problem-solve and keep in mind that errors and mistakes are teaching moments. Teach by example. Watch this video for ideas that work.
Agenda
Faculty
Douglas E. Noll, J.D., M.A.
Noll Associates
- Trial lawyer for 22 years before turning to peacemaking and mediation
- Adjunct professor at the Straus Institute of Dispute Resolution, Caruso School of Law, Pepperdine University
- Author of four books
- Honored as California Lawyer Magazine Lawyer of the Year
- Purpose Prize fellow since 2014 and has received many other professional awards and recognition
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