Video

  • 18 minutes

Understanding Assertiveness for Managers and Supervisors

 

How do you operate with people?

Whether you know it or not you have a certain way that you operate with people. Often it depends on the situation. Being pushed up against the wall may cause you to be aggressive, or if you don’t care about what is happening you may be more passive. And then there are times when you need to be assertive. Being assertive is having confidence in who you are with the ability to state your opinion in a direct way. This video reviews the differences between being assertive, being aggressive and being passive; as well as how to choose assertiveness when dealing with confrontational conversations.

Runtime: 18 minutes

Agenda

Faculty

Karla Brandau, CEO

Karla Brandau, CEO

Workplace Power Institute

  • CEO of Workplace Power Institute
  • Areas of expertise includes productivity and time management, email survival skills, DISC and driving forces assessments, emotional intelligence, team building, and leadership, and conducts regular speeches, seminars, and workshops in all of these areas
  • Author of several publications: Wake Up the Winner Inside, Email Survival Skills, 101 Time Management Tips for Busy Professionals, Visual Guides to Outlook┬« 2010, 2013 and 2016, The Leadership of One, and How to Earn the Gift of Discretionary Effort
  • Certified speaking professional, registered corporate coach, certified facilitator, certified professional behaviors analyst, and certified professional motivators analyst
  • B.A. degree in education
  • Can be contacted at 770-923-0883, [email protected], on Twitter┬« @KarlaBrandau, LinkedIn/In/KarlaBrandau, and www.KarlaBrandau.com

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