Video

  • 34 minutes

Tools for Emotional Control

 

Gain tips for dealing with people who bring their problems to work.

There are several different tools that a manager can use to help employees deal with emotional control. One of the tools that our speaker discusses is called the Fire Triangle which explains how to manage your own anger which will help you manage your employee’s anger. This video reviews this tool as well as others including how to manage the highs by managing the lows.

Runtime: 34 minutes