• 16 minutes

The Business Writing Process


Use the SAP analysis tool to help you get ready to write.

Subject, audience and purpose – knowing those three items can make writing a business document or proposal much easier, helps to keep the content focused, and makes sure the document achieves the objective and goals it was written for. This video reviews 10 steps to business writing success, and discusses how many times a document should be written and rewritten using the exponential curve of improvement.

Runtime: 15 minutes



Bob Bly

Bob Bly

Center for Technical Communication

  • Director of The Center for Technical Communication
  • Freelance copywriter and business writing teacher
  • Conducts regular seminars and workshops on numerous business writing, technical writing and copywriting topics
  • Wrote, The Elements of Business Writing, a 140-page trade paperback, Pearson, over 150,000 copies sold, plus 90 other books
  • American Institute of Chemical Engineers, International Association of Business Communicators
  • B.S. degree in chemical engineering, University of Rochester
  • Can be contacted at 973-263-0562, [email protected] or on Twitter® @Robertbly

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