Behavior expectations are for all employees. How do you handle those that fall short?
Expecting a certain type of behavior from your employees isn’t uncommon in a company. But how do you decipher between a behavior and an attitude? An attitude is a psychological state of mind. It is the way a person thinks about situations, and it ultimately determines a person's behavior. Behavior is defined by the actions of a person based on specific things that happen. When there is a problem with negative behavior, how do you know what to address? The behavior or the attitude? This vide reviews attitude vs. behavior and discusses causes of negative behaviors.
Agenda
Faculty
Audrey Halpern
ARH Employee Training
- President of ARH Employee Training, working to create and customize employee soft skills training programs that fit the culture of her clients
- More than 20 years of training facilitation/learning and development career, developing custom soft skills employee programs, onboarding, and Train the Trainer experience
- Faculty member of the American Management Association where she trains communication skills
- Corporate trainer for Fortune 500 companies across the country and globally
- Partners with business coaches, HR leaders, and other business leaders to facilitate corporate and institutional training events
- Member of several professional organizations and has received numerous certifications
- Writes weekly articles on LinkedIn® Pulse that have garnered much recognition and an international following
- Can be contacted at [email protected]; http://www.linkedin.com/in/audreyhtraining138/; twitter@trainsemployees; www.arhemployeetraining.com; www.facebook.com/ARH-Employee-Skills
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