Behavior expectations are for all employees. How do you handle those that fall short?
Expecting a certain type of behavior from your employees isn’t uncommon in a company. But how do you decipher between a behavior and an attitude? An attitude is a psychological state of mind. It is the way a person thinks about situations, and it ultimately determines a person's behavior. Behavior is defined by the actions of a person based on specific things that happen. When there is a problem with negative behavior, how do you know what to address? The behavior or the attitude? This vide reviews attitude vs. behavior and discusses causes of negative behaviors.
Agenda
Faculty
![Audrey Halpern](http://s3.amazonaws.com/les.speakerimg/4518528.jpg)
Audrey Halpern
ARH Employee Training
- President of ARH Employee Training, working to create and customize employee soft skills training programs that fit the culture of her clients
- More than 20 years of training facilitation/learning and development career, developing custom soft skills employee programs, onboarding, and Train the Trainer experience
- Faculty member of the American Management Association where she trains communication skills
- Corporate trainer for Fortune 500 companies across the country and globally
- Partners with business coaches, HR leaders, and other business leaders to facilitate corporate and institutional training events
- Member of several professional organizations and has received numerous certifications
- Writes weekly articles on LinkedIn® Pulse that have garnered much recognition and an international following
- Can be contacted at [email protected]; http://www.linkedin.com/in/audreyhtraining138/; twitter@trainsemployees; www.arhemployeetraining.com; www.facebook.com/ARH-Employee-Skills
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