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Video

  • 18 minutes

Problem Solving for Administrative Assistants - Managing Others

 

Use communication that shows that you are trying to solve problems, rather than trying to be right.

Whether you are working with your boss, a co-worker, a client or a customer; every time you speak to someone you should speak with respect and show understanding, regardless of any past situation, communication or circumstance. This video will provide you with techniques to adapt to different personality styles, and how to influence others through positive intent, and offers tips on how to diffuse defensive behavior to get people on common ground.

Runtime: 17 minutes
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Agenda

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Faculty

Januarie Wood

Januarie Wood

UltraLifeSolutions, LLC

  • Has conducted over 1,200 seminars in business writing, grammar, stress management, time management, and advanced communication skills throughout the U.S. and Canada
  • Loves to help people get their "aha!"
  • Lives by the idea that through work-life balance, we honor our true nature and we thrive
  • Does sales copy editing and coaching for entrepreneurs, while also working as an international seminar leader and a life coach for women who think too much
  • Spent eight years writing copy for The Hypnosis Offices including ads for television, radio, and print; her press releases and pitch letters won the company spots on ABC, NBC, CBS, and FOX news programs as well as articles in 417 magazine, Springfield magazine, The News Leader, and the cover of the local Business Journal
  • Can be contacted at 816-803-3457, https://www.linkedin.com/in/januarie-wood-8511155, Twitter.com/CopyCoach, or MyCopyCoach.com
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