You know why you are giving employees feedback on their behavior … do they?
When a manager is giving developmental feedback, they must first define the where and when of the behavior or performance they are referring to. This puts the feedback into context and gives the employee a specific setting as a reference. This video reviews the importance of setting clear expectations and establishing the “whys” behind the expected performance; and also discusses how to determine employee’s communication style in order to make sure your feedback understood.
Agenda
Faculty
Cheryl Grazier, M.S.I.D., M.P.A.
Cheryl Grazier Training and Consulting, LLC
- Founder and Principal, Cheryl Grazier Training and Consulting LLC, providing customized leadership, management, communication, customer service, and professional development programs for public, private, and nonprofit organizations.
- More than 20 years of experience designing and facilitating leadership development, project-based learning, and organizational improvement programs across government, corporate, and nonprofit environments.
- Extensive experience working with federal, state, and national organizations including the U.S. Navy, Transportation Security Administration (TSA), U.S. Army, General Services Administration (GSA), Centers for Disease Control and Prevention (CDC), and numerous state agencies.
- Frequent speaker and instructor for organizations nationwide, delivering practical training programs in leadership, communication, supervision, project management, customer service, emotional intelligence, and professional development.
- Holds a Master of Science in Instructional Design and a Master of Public Administration; certified in DISC, Myers-Briggs Type Indicator (MBTI), conflict management, and negotiation.
- President of the Missouri 10-33 Benevolent Fund, a statewide 501(c)(3) organization providing immediate financial assistance to the families of Missouri public servants who lose their lives in the line of duty.
- Contact: [email protected] | 573-353-1315
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