Understand what is expected of you as a manager.
Stakeholders aren’t quite the same ‘people’ when you become a manager. Stakeholders now include your company, your immediate boss, your team, and your external and internal customers. This video reviews what your company and your manager’s expectations are of you as a manager, including having an understanding of behaviors that are rewarded and punished. The video also discusses the importance of managing your customer’s expectations.
Runtime: 32 minutes
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