• 6 minutes

Listening Skills to Enhance Communication and Asking Questions That Build Understanding


Listening doesn’t always mean someone hears you.

You know when it is happening. Someone that is actually listening is removing distractions, observing your signs and sounds, and providing feedback that they understand what you are saying. You also know when it is not happening. Holding their phone, checking email, etc. This video reviews core listening skills and provides a basic listening formula; as well as techniques to asking questions to build understanding within a conversation.

Runtime: 6 minutes



Lloyd Lofton, LUTC

Lloyd Lofton, LUTC

7 Figure Sales Tools

  • Started with John Hancock in 1977 as a debit agent; 30+ years of door-to-door, business-2-business, call center and needs-based selling experience
  • Runs his own agency, led the career distribution for a large midwest insurance company, he was president of the Senior Insurance Marketing Association, he has been interviewed by the Wealth Channel through American College, AnnuityNewsNow and is a frequent contributor to numerous industry related magazines
  • Wrote The Sidewalk Executive and the companion workbook Seven Step Sales Presentation, along with his recently released book, Leads to Results
  • Managing partner of 7 Figure Sales Tools, an elite sales and leadership coaching and training company offering the best tips, tools, and sales techniques from a successful 30+ year career in sales to help professional salespeople and leaders perform with more polish, power and professionalism in their business

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