• 33 minutes

Best Practices for Documenting the Deal and Customer Disputes


Minimize risk with proper documentation.

Communicating with clients and customers is part of business. Getting things in writing helps to mitigate uncertainty and manage risk. Knowing what your deal is, when negotiations are over, and when you have a binding agreement are all part of the communication process. This video reviews best practices for document the deal and discusses how to handle customer disputes; including when to involve counsel to help set you up for success in litigation that is down the road.

Runtime: 32 minutes



Karen L. Hart

Karen L. Hart

Bell Nunnally & Martin LLP

  • Partner in the office of Bell Nunnally & Martin LLP
  • Practice emphasizes all aspects of business and commercial litigation
  • Conducts regular seminars and workshops on numerous business and litigation matters
  • Author of several publications related to the areas of litigation, real estate, and creditor’s rights
  • Member of National Association of Credit Management; Commercial Real Estate Women
  • J.D. degree, University of Texas School of Law
  • Can be contacted at 214-740-1444 or [email protected]

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