Do you know the difference?
One of the ways to understand the difference between being heard vs. being understood is by practicing humility. Accepting that you are not the best at everything is a self-awareness that will keep you grounded and opens your brain and your ears to accept insight from others. Just be sure not to disguise humility as fake modesty. This video reviews three concepts of being heard vs. being understood and how these concepts can help with your team’s success.
Runtime: 11 minutes
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