• 14 minutes

At What Stage Can You Determine if a Complaint Is Legitimate or Not?


Recognize the need for an investigation.

If you have knowledge that a workplace policy may be at issue, or if you suspect discrimination, harassment, or retaliation on the basis of a protected characteristic, an investigation is recommended even without a formal complaint. This video reviews the objectives in conducting an investigation and discussing when a complaint is really just whining.

Runtime: 14 minutes



Stephanie K. Rawitt

Stephanie K. Rawitt

Stephanie K. Rawitt, Attorney at Law

  • Senior Claims Specialist at Markel Insurance
  • Responsible for handling management liability claims for select client accounts from initiation of the claims through to their conclusion
  • Analyzes coverage issues, investigates claims, and facilitates settlement and resolution of the claims
  • Worked as employment counsel for 25 years, where she provided legal services and advice on employment matters to a variety of clients, including hospitals, medical practices, retirement communities, assisted living facilities, home health care companies, public entities, nonprofit organizations, private businesses, colleges, universities, and corporations
  • Worked specifically with human resources departments to create, manage, and maintain the most current employment policies and procedures
  • Counseled employers on issues concerning statutory compliance with employment laws, such as the ADA, Title VII, the ADEA, FLSA, FMLA, Form I-9 compliance, and state wage laws
  • Has significant experience in handling employment-related liability matters, including wage and hour claims, wrongful termination, grievance claims, discrimination, sexual harassment, federal civil rights claims, federal and state statutory claims (Title VII, FMLA, ADA, ADEA, FLSA, PHRA), and related tort claims
  • Based upon extensive experience, offers training programs on a full range of employment matters
  • J.D. degree, Northeastern University School of Law; B.A. degree, cum laude, Syracuse University

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