Learn the importance of front desk and frontline workers to have a practical, workable understanding of HIPAA’s Privacy and Data Security standards.
Roughly half of all U.S. health care workers are frontline health care workers including medical assistants, patient navigators, community health workers, registration professionals, and other access care workers. Per HIPAA there are certain rights a patient has at point of service that a frontline health worker is responsible for handling. This includes sharing or restricting flow of information to friends and/or family members, inclusion or exclusion from a patient registration directory, and acknowledging receipt of a notice of privacy practices. This video reviews the information that HIPAA protects and discusses things that HIPAA expects a frontline worker to know.
Leslie Bender, CIPP/US, CCCO, CCCA, IFCCE
Eversheds Sutherland (US)
- Senior attorney at Eversheds Sutherland (US) LLP, a multidisciplinary, international law firm that draws on our attorneys’ comprehensive industry and policy knowledge and a global network of industry advisors and subject-matter experts to provide innovative legal solutions and client-service excellence worldwide
- An articulate corporate author and engaging trainer with more than 30 years of experience handling compliance, regulatory, transactional, and legal matters for hospitals and financial services companies
- Recognized as a national expert on HIPAA and other information privacy and security laws, she was one of the first privacy officers internationally accredited as a Certified Information Privacy Professional
- In addition to being an attorney and government/regulatory relations specialist, she is an experienced mediator
- Frequent motivational speaker and compliance educator and has been honored for her contributions to the consumer financial and healthcare industries by several credit, collections, healthcare, and banking associations as well as the U.S. Small Business Administration
- J.D. degree, University of Notre Dame; undergraduate degree, Northwestern University
- Can be contacted at [email protected]
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