• 13 minutes

ADA and Service Animals or Support Animals


Emotional support animals are not considered a service animal within the ADA definition.

ADA Title I prohibits discrimination in employment and requires reasonable accommodations to qualified individuals with a disability. ADA Title III regulates public accommodations and requires public accommodations to be accessible to persons with a disability. ADA Title I and Title III may have different requirements and definitions. Employers who also operate a place of public accommodation need to be aware of their responsibilities under both Titles. ADA Title III (public accommodations) contains a limited definition of a service animal that is required to be allowed in most public places. This video reviews the definitions of service and support animals and discusses how to handle ADA service animals in the workplace.

Runtime: 12 minutes



Julie A. Pace

Julie A. Pace

Gammage & Burnham, PLC

  • Partner at Gammage & Burnham, PLC
  • Practice handles employment law, handbooks, drug and alcohol policies, I-9 and E-Verify compliance and audits, OSHA, independent contractor and alleged misclassification issues with DES and other government agencies, and defends claims of sexual harassment, employment discrimination, retaliation, whistle-blower, and wrongful discharge, and against charges by the EEOC or ACRD
  • Handles matters involving EEOC, OSHA, ICE, OFCCP, DOL, NLRB, ADA, FMLA, Davis-Bacon, wage and hour laws, and affirmative action plans
  • Has worked extensively with COVID-19 preparedness and response, FFCRA leaves, PPP, and other issues relating to the COVID-19 pandemic
  • Regularly provides training to companies and assists with investigations
  • Fellow of the Litigation Counsel of America
  • Best Lawyers in Construction
  • Frequent speaker and writer on a variety of employment topics
  • Co-editor of three books on employment law, published by the Arizona Chamber of Commerce and Industry
  • Recipient of Arizona Business magazine‚Äôs 2008 Centers of Influence Award, which recognizes the 10 leading attorneys, accountants and bankers in Arizona
  • J.D. degree, cum laude, Arizona State University; B.S. degree in business administration, magna cum laude, Arizona State University
  • Can be contacted at 602-256-4488 or [email protected]

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