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Understanding the Americans with Disabilities Act (ADA) Interactive Process


Learn how to handle the interactive process and other relevant aspects of accommodation requests.

Whether an employee voluntarily submits an accommodation request, or an employer is notified of a potential reason for an accommodation under the ADA, employers need to know how to handle this process. Are you familiar with the interactive process? Are your policies up to date and in compliance with the ADA and other relevant laws? Gain tips on how to effectively handle the interactive process and other relevant aspects of accommodation requests. You will learn about undue hardship, confidentiality requirements, and common mistakes to avoid during the process.



Rauchell A. Beckford-Anderson

Rauchell A. Beckford-Anderson

Shipman & Goodwin LLP

  • Member of Shipman & Goodwin LLP’s Employer Defense and Labor Relations practice group, and is also a member of Shipman’s School Law practice group
  • Represents employers in all employment law matters before the Connecticut Commission on Human Rights and Opportunities, the Equal Employment Opportunity Commission, and state and federal court
  • Experience includes defending public and private sector employers in employment-related litigation, including wrongful termination, ADA, discrimination, retaliation, sexual harassment, and wage claims
  • Advises universities, colleges, public school districts, independent schools, and other public and private sector clients on education and employment matters
  • Prior to joining Shipman, she was an associate at a national coverage and litigation defense law firm
  • Law degree, Western New England University School of Law
  • Served as a judicial law clerk for several Connecticut Superior Court judges, served as a judicial intern to the Honorable Robert G. Fields at the Western Housing Court in Springfield, Massachusetts, served on the Connecticut Bar Association’s Young Lawyers’ Section Executive Committee Labor & Employment Law as the co-chair, and Lawyers Collaborative for Diversity’s Board of Directors, and currently serves as Operation Fuel’s Board of Directors, Secretary
  • Presented at the Connecticut Association of Diversity and Equity Professionals’ (CADEP) webinar on civil rights law update, and presented during Shipman’s Fall Labor and Employment Webinar Series: 2021 – A Year in Review and Looking Forward to 2022

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