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28 Slides available anytime
  • 28 Slides

Understanding CAN-SPAM and How to Stay Compliant


Learn how to avoid liability by sending compliant emails and honoring opt-out requests as required by law.

By attending this course, you will gain a clear understanding of how to send legal, commercial email messages. You will also learn best practices in creating policies and procedures to ensure CAN-SPAM compliance by your vendors to avoid vicarious liability. The material will provide you with a range of examples to help you identify compliant versus non-compliant commercial email messages. Additionally, the material will provide details on the types of violations and the penalties associated with those violations. Whether you are a business owner, salesperson, or attorney, this course is geared toward educating you on avoiding liability by sending compliant emails and honoring opt-out requests as required by law.



Karen S. Hockstad

Karen S. Hockstad

Dinsmore & Shohl LLP

  • Partner at Dinsmore & Shohl, LLP
  • More than 26 years of experience focused on commercial litigation, defending publicly-traded and closely-held businesses, banks, and marketers in cases involving regulatory and statutory violations, including the Telephone Consumer Protection Act (TCPA), the Junk Fax Protection Act (JFPA), CAN-SPAM, and state laws related to false advertising, illegal marketing, and failure to comply with state and federal laws regarding the collection of consumer debt
  • Well-known speaker on TCPA and JFPA issues and has published several articles; those articles can be found at
  • Licensed to practice in Michigan and Ohio and has been admitted to practice in federal courts in Michigan, Illinois, Ohio, Nebraska, Colorado, Georgia, Missouri, Washington, Wisconsin, Arizona, and California
  • LL.M. degree in taxation, Capital University Law School; law degree, magna cum laude, Detroit College of Law at Michigan State University; B.A. degree in political science, University of Michigan
  • Can be contacted at 614-628-6930 or [email protected]

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